M-KOPA's mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected... and e-mobility. At M-KOPA, our Mobility business isn’t just about asset financing-it’s about enabling economic opportunity through...
M-KOPA's mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected..., lifecycle strategies, and measurement frameworks that guide how M-KOPA drives growth across markets. Build repeatable playbooks...
M-KOPA's mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected... Overseeing BPO partnership performance ensuring strategic alignment with M-KOPA’s 85% outsourcing objectives * Reviewing...
What You'll Do Lead product pitching, demonstrations, and induction sessions for new customers Explain financing terms, insurance, driving school requirements, and customer responsibilities Review KYC documents and ensure policy complia...
What You'll Do Manage Mobility inbound and outbound calls in a timely manner Follow communication scripts when handling different customer topics Identify customer needs, clarify information, and provide solutions or alternatives Seize...
What You'll Do Screen and allocate new customers to ensure they meet onboarding requirements Verify documents, customer details, and data accuracy as shared by the sales teams Guide customers through the onboarding and activation proces...
What You'll Do Conduct comprehensive quality assessments of customer interactions across calls, chats, and social media Evaluate agent performance against quality standards, KPIs, and compliance requirements Review ride disputes, cancel...
Sr. Growth Marketing Manager Job M-KOPA Solar Sr. Growth Marketing Manager Job M-KOPA Solar Sales & Marketing... Jobs, M-KOPA Solar Jobs. Must Read Your Core Responsibilities Design and own the growth operating system: Build the...
Mobility Quality Analyst Job M-KOPA Solar Mobility Quality Analyst Job M-KOPA Solar Quality Control Jobs, M-KOPA... of customer interactions across M-KOPA Mobility's contact center operations. This is a high-impact role where your work directly...
interactions across M-KOPA Mobility's contact center operations. This is a high-impact role where your work directly shapes the... - helping the team get better every single day through data, feedback, and practical insight." About Us At M-KOPA, we're...
We are looking for a Senior Manager - Quality & Operational Excellence to lead M-KOPA Kenya's independent, centralized... opportunity to define and execute the strategic direction for operational excellence at M-KOPA Kenya, leading a three-pillar...
and e-mobility. At M-KOPA, our Mobility business isn't just about asset financing-it's about enabling economic opportunity through... of customer interactions and repayment updates in company systems (M-KOPA-net, Freshdesk) Supporting fleet driver monitoring...