between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery... services or account management in a BPO or contact center. Strong relationship management and communication skills. Ability...
organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO... contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client...
potential. Title And Summary Manager, Contact Center Overview The Contact Center team is seeking an experienced Manager... and engagement. The Role Oversee contact center operations to deliver superior customer support across all service programs. Address...
the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX..., Generators, Generative Fallback, Playbooks, LLM based topic modelling, LLM Agent Assist. Co-Lead the Google Contact Center...
.careers.idp.com Role purpose and Key Accountabilites The Contact Center Manager will oversee the daily operations... of our contact center team. You will ensure the achievement of contact center KPIs, manage a team of contact center agents, and drive...
and Key Accountabilites The Contact Center Manager will oversee the daily operations of our contact center team.... You will ensure the achievement of contact center KPIs, manage a team of contact center agents, and drive continuous process...
between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery... services or account management in a BPO or contact center. Strong relationship management and communication skills. Ability...
organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact... or contact center. Strong knowledge of QA methodologies, tools, and contact center operations. Excellent analytical, coaching...
; text-align: center;'> Company: Dialpad Location: Pasig, Manila, Philippines Posted: Thursday, December 4, 2025...: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As the Manager of Customer Success...
standards. What We're Looking For Experience in an HR shared services, contact center, or employee support environment... of contact for HR inquiries from employees and managers via ServiceNow, email, phone, messaging platforms, and in-person...
in an HR shared services, contact center, or employee support environment. Proficiency in using ticketing tools like ServiceNow... Support & Issue Resolution Serve as the first point of contact for HR inquiries from employees and managers via ServiceNow...
or contact center environment would be a strong asset. We believe in investing in our people. Dialpad offers competitive benefits...; text-align: center;'> Company: Dialpad Location: Pasig, Manila, Philippines Posted: Wednesday, November 26, 2025...
Looking For Experience in an HR shared services, contact center, or employee support environment. Proficiency in using ticketing tools... & Issue Resolution Serve as the first point of contact for HR inquiries from employees and managers via ServiceNow...
; text-align: center;'> Company: Dialpad Location: Pasig, Manila, Philippines Posted: Thursday, December 11, 2025... customer experience. This position reports to our Manager, VSB Sales, and has the opportunity to be based in our Pasig City...
; text-align: center;'> Company: Dialpad Location: Pasig, Manila, Philippines Posted: Thursday, December 4, 2025... customer experience. This position reports to our Manager, VSB Sales, and has the opportunity to be based in our Pasig City...
Professional Services Contact Center Engineer Say hello to possibilities. It’s not everyday that you consider... from anywhere, at any time, on any device. The Professional Services Contact Center Engineer at RingCentral will play a key role in the...
; text-align: center;'> Company: Dialpad Location: Pasig, Manila, Philippines Posted: Friday, December 5, 2025... management processes. This position reports to our Senior Manager, Customer Onboarding and has the opportunity to be based...
; text-align: center;'> Company: Dialpad Location: Pasig, Manila, Philippines Posted: Thursday, December 4, 2025... process for efficiency and effectiveness. This position reports to our Sales Manager and is based in our Pasig City, Metro...
Manager-Human Resource Operations Job ID 73044 City / Township / Village QUEZON CITY State / Province National...
Oversight Manager Duty Post Taguig Duration 18 months Contact Care Workstream Specialist (Temporary) Responsible in managing the... 3P Contact Center and internal teams. Centralize and maintain consumer/customer documentation, FAQs, and communications...