on. About the role The primary objective of the Manager Incident & Problem Management is to ensure the smooth & continuous end..., but are not limited to, the following: Incident & Problem Management: Lead and manage the Incident Management process, ensuring timely...
, Transactional and Financial Market businesses. Processes Familiarity with Incident, Problem and Change Management processes People... role Skills And Experience Problem Management Process Known Error Database Regulatory Guideline ServiceNow Tool Incident...
.com About the Role/ The Opportunity: We are seeking an experienced and dynamic Incident & Escalation Manager to join our team... understanding of Azure and/or AWS technologies. What You'll Do: Incident Management: Lead the incident management process, ensuring...
& Problem Support Provide trusted CMDB insights to Change, Incident, Problem, and Request Management processes. Champion the... Governance Manager in Subang Jaya Your Key Responsibilities Will Include Asset Management/CMDB Strategy & Governance Maintain...
or in areas of Incident/Problem/Change Management, TQM or ISO 9000:2000, 14001 and 20000 (certification...Job Purpose : The Process Owner of IT Change Management and Leader of a team of Change Managers and Change Analyst...
' experience in project management. Certifications: ITIL, PMP/Prince 2/CSM; Certified IT Asset Manager (CITAM) or equivalent... migration from legacy ITSM tools (e.g., BMC Remedy). Strong understanding of ServiceNow modules: Incident, Problem, Change, CMDB...
(SI) industry or familiar with SaaS platform is an added advantage. Proven track record in incident and troubleshooting management... and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members...
(SI) industry or familiar with SaaS platform is an added advantage. Proven track record in incident and troubleshooting management... and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members...
line of defense, translating business risk and control requirements into SAP GRC solutions. Incident Management: Act as the... and challenge individuals equally, in a dynamic and energetic environment. About The Role The SAP GRC & IT Risk Manager...
across Salesforce, SAP, Oracle, Boomi, Marketing Cloud, Snowflake, and downstream services. Oversee incident and problem management... in application or Second Level Support Strong expertise in: Incident, problem, and service management Configuration and deployment...
. Strong knowledge of ServiceNow reporting, Incident, Request, and Change Request catalog flows. Experience with Mobile Device Management...Position Objective: To lead and optimize IT service desk operations, IT asset management, and procurement processes...
(SI) industry or familiar with SaaS platform is an added advantage. Proven track record in incident and troubleshooting management... and we are looking for an Application Support Manager/ Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team...
Indicators and Service Level Agreements targets. Major Responsibilities Site Operations Management Assist manager in service..., contract and procurement management for services, with a focus on continuous improvement and critical environment and equipment...
About The Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure... operational plan and oversee daily operations, including manpower deployment and contingency management. Monitor departmental...
, performance, and acceptance You have duties in 2nd and 3rd level support, change & incident management and you act also as helping...), we are looking for a passionate and experienced Senior Solution Architect/Project Manager SAP EWM In this challenging role, you will have the...
& Vulnerability Management - risk assessments, penetration testing, threat modelling, and vulnerability management. Incident Detection... & Response - developing SOC strategies, incident response playbooks, and crisis management. Data Protection & Privacy - GDPR/PDPA...
(SI) industry or familiar with SaaS platform is an added advantage. Proven track record in incident and troubleshooting management... and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members...
delivery. Govern key ITIL processes such as Incident, Problem, Change, Request, and Configuration Management Participate...The Service Delivery Manager (SDM) of technology governance is responsible for ensuring that IT services are delivered...
and collaboration spaces in Confluence. Incident & Problem Management (L3 Support): Lead resolution of critical incidents... deployments and effective incident management. Responsibilities: Release Planning & Coordination: Define and manage release...
, System Analyst and Test Manager. UAT Management & Post Deployment Support Develop test strategy, plan, criteria, expected... incident request. Facilitate the necessary discussions with relevant stakeholders to clearly identify and articulate the...