Job Description: Assistant Manager - Workforce Management (WFM) The Head of Workforce Management (WFM) is responsible... for leading the WFM & MIS Center of Excellence (COE) and managing end-to-end workforce planning and reporting for the India...
Role: Workforce Assistant Manager Location: Manila Mode: Work from Office Job Responsibilities (Manager WFM...) - Responsible to manage c apacity Planning, Scheduling, Forecasting, Real Time Management, and Reporting To coordinate...
management strategies to optimize manpower utilization across delivery operations. Assess workforce needs and align resource.... Implement and manage resource management tools and software for accurate tracking and reporting of workforce capacity. Provide...
Role: Workforce Manager Location: Iloilo Mode: Work from Office Job Responsibilities (Manager WFM) - Responsible... to manage c apacity Planning, Scheduling, Forecasting, Real Time Management, and Reporting To coordinate with operations...
you will manage workforce planning and resource allocation to enhance operational effectiveness. As a Manager you will supervise teams... organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR...
and solutions to the Snr Manager, Workforce Management. Coordinates the consistency of workforce guidelines and best practices..., planning, analysis and reporting. Maintains and administers Workforce Systems and Processes. Additionally, the Sr. Manager, WFM...
Workforce Department and provides real-time information and solutions to the Snr Manager, Workforce Management. Coordinates the... management and leave management. 14. Promotes and fosters growth within the Workforce Department by providing opportunities...
Workforce Department and provides real-time information and solutions to the Snr Manager, Workforce Management. Coordinates the... management and leave management. 14. Promotes and fosters growth within the Workforce Department by providing opportunities...
by your hiring manager. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor... experience required. Proficient with Workforce Management tools and Genesys Cloud - queues, routing, APIs, reporting. Advanced...
within the workforce management and scheduling environment Participate in functions/meetings as required Identifying areas... to changing situations and client needs. K nowledge Atleast 6-8 years Workforce Management experience within a BPO/Call Center...
by your hiring manager. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor... experience required. Proficient with Workforce Management tools and Genesys Cloud - queues, routing, APIs, reporting. Advanced...
Workforce Management experience with a minimum of 1 year experience as a Manager Has experienced end-to-end Workforce..., timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time...
Job Category: Workforce Management Job Description: NA Responsibilities: Generates month-wise, day-wise... Qualifications: 4 years minimum experience in Workforce Management Excellent skills in forecasting, scheduling and real-time time...
management experience including forecasting, staffing, and scheduling, 3 year minimum required. Prior call / contact center... School certificate or Equivalent required. Degree in Business Administration, Engineering, Operations Management or related...
About the job Workforce Management Officer About the Job Location: BGC, Taguig City Corporate Title: Manager... professionals to join us with the role of Workforce Management Officer. In this role, you will be responsible for developing...
Job Title: 2026 Workforce Management GVPTP Job Description The Sr. Manager Workforce Management is responsible... management, and post-day performance analysis. This position is responsible for the execution of workforce strategy...
Job Title: 2026 Workforce Management GVPJK Job Description The Sr. Manager Workforce Management is responsible... management, and post-day performance analysis. This position is responsible for the execution of workforce strategy...
Summary The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely... to support the Workforce Management team Lead the development of forecasts, resource plans, and schedules for new programs...
Summary The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely... to support the Workforce Management team Lead the development of forecasts, resource plans, and schedules for new programs...
Workforce Manager and internal business leaders to determine corrective actions to mitigate events that impact performance. The...We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company...