We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves... its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
Job Description: Mega FM Workforce Management & Planning Supervisor is responsible for overseeing and coordinating the..., and maintaining safety standards. The supervisor will work closely with team members to optimize sorting processes, improve...
Implements effective workforce planning and management systems and processes based on approved strategy and action... in workforce planning and management with the client and/or leadership team. Knowledge: knowledgeable in the following Capacity...
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III..., and logistics for the workforce management conversations with all the units heads in the University. II. HR Partnering Functions...
Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly... in your career? Apply now to become our newest Workforce Management Supervisor and discover the possibilities that await...
! POSITION DESCRIPTION Job title: Workforce Supervisor Site: Beta, Work On Site Reporting to: Workforce Manager Acquire... analysts in performing their duties. Provide support, reports and resolve issues and complaints regarding Workforce Management...
Role Supervisor, Workforce Main Objectives and Duties Call Center Roster / QFN Database Ensures meeting clients... Of Expertise (Skills) Program Management Forecasting Analytical & Logical Thinking Workforce Management Data Management...
Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly... in your career? Apply now to become our newest Workforce Management Supervisor and discover the possibilities that await...
of all Workforce Management applications. Generates in-depth ad-hoc data analyses and scheduled reports to meet the specific needs... ● Produce complex analytic solutions ● Maintain accurate configuration of Workforce Management systems Generate...
years of experience in workforce management, quality assurance, and operations analytics (BPO or service desk environment...) Strong hands-on expertise with Verint, Amazon Connect Scheduler, or similar workforce management platforms Advanced analytical...
Implements effective workforce planning and management systems and processes based on approved strategy and action.... Related Experience – At least 5 years experience in workforce planning and management with the client and/or leadership team...
The Customer Support Supervisor oversees day‑to‑day support operations for Human API and Flyreel, ensuring timely... Supervisor acts as a partner to the Business Unit, Product, and Operations teams to support continuous improvement and customer...
The Operations Supervisor leads multiple sales support functions within LBS Counsellink - Paper Processing and Sales..., the supervisor is also accountable for overall team performance ensuring that Service Level Agreement (SLA...
as assigned by management. Assist in areas of needs as assigned by supervisor. Maintains positive and regular results-oriented.... This job description will be reviewed periodically and is subject to change by management. Responsibilities Research and resolve payment discrepancies...
as assigned by management. Assist in areas of needs as assigned by supervisor. Maintains positive and regular results-oriented.... This job description will be reviewed periodically and is subject to change by management. Responsibilities : Research and resolve payment discrepancies...
to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Supervisor... to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Position: Supervisor We are seeking a BPO Financial Account...
in a Leadership role is required; tenured with solid experience and able to handle complex supervisor calls, including escalations... with systems and processes along with maintaining data integrity Time Management Adhere to schedule and metrics...
, Makati Responsible for: Lead the Workforce Management (WFM) team, ensuring forecasting, capacity planning, scheduling...Qualifications and Typical Experience: Must have 2 years of Workforce Experience In depth and excellent knowledge...
the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty... today and experience firsthand our dedication to supporting People First. What does a Quality Supervisor really do Think of yourself...