Role Overview: We are seeking a detail-oriented Reporting Analyst to join our team. The ideal candidate... will be responsible for creating accurate and timely reports on a daily, weekly, and monthly basis. This role requires strong analytical...
A Management Information Systems (MIS) Analyst is responsible for designing, managing, and optimizing information... databases, generating reports, improving system processes, and ensuring that accurate and timely information...
and distribute Contact Center reporting Modify, revise, and update scorecards, dashboards, and other reports Responsible for data... and other reporting platform Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce...
and maintenance to existing management information systems (MIS) Generate and distribute management reports in accurate and timely... for generating reports on periodic basis Develop and support MIS system for performance management and internal communication Provide...
volumes, AHT, adherence, MIS reports) to applicable audiences (e.g., agents, management) Communicate findings of data analyses...., call volumes, intra-day patterns, root cause analysis) Gather workforce metrics/data and distribute reports (e.g., call...
Are you ready to make an impact We are hiring for a RTA or MIS Analyst for our campaigns in BGC. Key Responsibilities...: Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on schedule plan from net staffing...
join our Sports and Recreational Club, Toastmasters and more! About the Role Prepare and manage monthly reports to submit to the... Management Administer production and distribution of internal financial reports, compile various cross functional reports...
volumes, AHT, adherence, MIS reports) to applicable audiences (e.g., agents, management) Communicate findings of data analyses...., call volumes, intra-day patterns, root cause analysis) Gather workforce metrics/data and distribute reports (e.g., call...
metrics/data and distribute reports (e.g., call volumes, AHT, adherence, MIS reports) to applicable audiences (e.g., agents...+ years of experience in Workforce Management - Real time analyst/Scheduler Work experience within own function Experience...