: Must have at least 6 months of combined Customer Service and Sales/Upselling/Retention experience Previous experience with subscription... service industry an advantage Retention experience an advantage English speaking skills close to native level, minimal to no...
months of combined Customer Service and Sales/Upselling/Retention experience Previous experience with subscription service... industry an advantage Retention experience an advantage English speaking skills close to native level, minimal to no accent...
Job Description: Job overview: Customer Support Agents are critical for customer retention and happiness...
Job overview: Customer Support Agents are critical for customer retention and happiness. We are the real, live humans...
, resulting in retention of Supervisors and Representatives. Oversee the day-to-day operations of the team in accordance... Experience with call center technology, including ACD, workforce management agent productivity tools, and quality management...