excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching... any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing...
and more. What You'll Be Doing: Manage escalated emails and tickets from Customer Service team (L1 and L2 across sub-units), resolving... customer inquiries or addressing complaints in a timely manner. Oversee escalations from senior management and account...
potential. Title and Summary Senior Specialist, Customer Success, Cybersecurity Payments External Title Posting: Senior... Specialist, Customer Success, Cybersecurity Payments Internal Title: Senior Specialist, Customer Success, Services Overview...
potential. Title And Summary Senior Specialist, Product Management (Marketing Services) Overview Mastercard's Services... and solutions that address dynamic market needs. We are seeking a Regional Senior Analyst to support the commercialization...
potential. Title And Summary Senior Specialist, Product Management (Marketing Services) Overview Mastercard's Services... and solutions that address dynamic market needs. We are seeking a Regional Senior Analyst to support the commercialization...
the very best customer experience in a fast-paced environment. We are responsible for the support of applications... in 3 regions. The Impact: We are seeking an outstanding client service team member and support enthusiast to engage...
12,000 banks and financial institutions. 1. Key Responsibilities/What to Expect Service Offering Enablement: Own the operational... across Business Development, Services Engineering, Delivery, Product, Finance, Legal, Procurement, Marketing, and Customer Engagement...
to support our customers in creating value for the Community, Country, Climate, Customer and Company. Responsibilities...: Objectives of the Position Service Delivery Excellence: To establish, negotiate, and maintain Service Level Agreements (SLAs...
Customer Success Specialist (Mandarin Speaking) We are seeking motivated and customer-focused Customer Success... service to our growing customer base. This position offers an exciting opportunity to work in a dynamic and fast-paced...
Customer Success Specialist - Crypto / KL We are seeking motivated and customer-focused Customer Success Specialists... to customer inquiries through various channels, including live chat and email, while providing a strong customer service...
in English (both verbal and written) Previous experience in customer service is an added advantage Ability to handle business... core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle...
. Reports to: Senior eCommerce Specialist Sales: Maximize revenue by using consultative chat techniques to upsell customers... inquiries on Shopee, Lazada and TikTok (Singapore, Malaysia, and Philippines region) through a unified service platform...
. Reports to: Senior eCommerce Specialist Sales: Maximize revenue by using consultative chat techniques to upsell customers... to daily chat inquiries on Shopee, Lazada and TikTok (Singapore, Malaysia, and Philippines region) through a unified service...
also have three charity days allocated to support a cause that matters to you. About you: As a Senior Billing Specialist for the... and professionally. Collaborate with the customer service team to resolve billing disputes and discrepancies. Reporting and Analysis...
potential. Title And Summary Senior Specialist, Product Management (Merchant Partnerships) Overview Acts as a business owner..., and partners with internal teams and customer service to classify and prioritize customer issues. Mentors team members. Assists...
Jobs Job Details Senior Specialist Fiduciary & Fund Servs Job Description Requisition Number: 40811 Job Location: Bukit Jalil KL, MYS... in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes...
Specialist Location: Kuala Lumpur, Malaysia (Hybrid) About The Role We are hiring a Senior P2P Specialist to join BSI's Purchase...We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Senior P2P...
Specialist Location: Kuala Lumpur, Malaysia (Hybrid) About the role: We are hiring a Senior P2P Specialist to join BSI's Purchase...We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Senior P2P...
About The Role We are looking for a driven and experienced Senior Specialist, TB Corporate & Commercial Cash Sales 2..., and service partners to deliver practical, customized cash solutions that meet customers' business needs. What You Will Be Doing...
About The Role We are seeking a driven and experienced Senior Specialist, Transaction Banking Corporate & Commercial... Cash Sales 2 to join our Transaction Banking team. In this role, you will take ownership of customer engagement...