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Keywords: Senior Manager, Customer Experience Design, Location: Kuala Lumpur

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Senior Manager, Customer Experience Design

Description And Requirements Position Title: Senior Manager, Customer Experience Design Department / Functional Area...: 'Always with you, building a more confident future.' Roles The Senior Manager, Customer Experience Designer plays a pivotal role in shaping...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

T&T Senior Consultant - Customer Strategy & Design (FSI Project Management) - MY

, and more meaningful experiences. As part of Customer Strategy & Design (CS&D), you will work with team to help our clients..., bridging Business and Customer strategies by design. This role will prioritise candidates with past Financial Services, Banking...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Business Consulting - Business Design and Transformation, Manager/ Senior Manager

impactful results. Experience in leading client workshops, design sessions, and customer research clinics is essential. Thriving... this opportunity further. The Role As a Manager/Senior Manager, you will lead our project teams, orchestrating day-to-day operations...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Business Consulting - Business Design and Transformation, Manager/ Senior Manager

impactful results. Experience in leading client workshops, design sessions, and customer research clinics is essential. Thriving... this opportunity further. The Role As a Manager/Senior Manager, you will lead our project teams, orchestrating day-to-day operations...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Product Design Manager – Engagement & MAU

-forming companion that travelers return to – not just to book, but to dream, plan, and share. As our Senior Product Design..., and customer love. You will raise the bar for design and product quality and have an opportunity to shape the future of a B2C...

Company: AirAsia
Location: Kuala Lumpur
Posted Date: 05 Dec 2025

Customer Service Product Manager (Senior)

experience, possessing excellent communication and coordination skills Proficient in using prototype design tools such as Axure...operating duty: Undertake the functional planning, design, and requirement management of CRM product lines...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Manager, Customer Service (Mandarin Speaker) 客服中心战略专家

communication skills. 具备良好的项目管理与跨部门沟通协调能力。 Familiarity with Customer Experience Management (CEM) and service KPI framework design... strategic design and technological innovation, thereby improving customer satisfaction, enhancing service efficiency...

Company: OKX
Location: Kuala Lumpur
Posted Date: 19 Nov 2025

Senior Pipeline Designer

design experience. The Senior Pipeline Designer has developed proficiency in a range of analytical processes or procedures...Job Description Job Overview: The Senior Pipeline Designer completes a variety of pipeline design assignments...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Senior Product Designer

how people experience finance. We're looking for a customer-obsessed Senior Product Designer to craft seamless, user-centric... experience across one or more product areas, advocating for high-quality design decisions and execution. Leverage user research...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Product Designer

and industry rebels in redefining how people experience finance. We're looking for a customer-obsessed Senior Product Designer... with business impact. Own the user experience across one or more product areas, advocating for high-quality design decisions...

Company: MoneyLion
Location: Kuala Lumpur
Posted Date: 20 Sep 2025

Senior Data Analyst, Customer Service Operations

and more. What Do We Expect From You As a Senior Data Analyst, Customer Service Operations reporting to a Manager, you will take end-to-end... and elevate customer experience. Key Responsibilities Independent Analytics Ownership: Lead discovery, design, and execution...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Customer Lifecycle Marketing Manager (Growth)

conversion, deposit, trading activity, and retention. Design end-to-end customer journeys (Welcome, KYC reminders, deposit... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager - CLM...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Customer Success & Account Manager - Malaysia

Customer Success Manager (CSM) to own the full post-sale customer lifecycle, from onboarding and adoption through renewals... leadership team Location Malaysia Requirements 3-5 years of proven Customer Success experience, preferably in B2B Software...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Customer Lifecycle Marketing Manager (Growth)

conversion, deposit, trading activity, and retention. Design end-to-end customer journeys (Welcome, KYC reminders, deposit... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager – CLM...

Company: BID Operations
Location: Kuala Lumpur
Posted Date: 03 Dec 2025

Customer Lifecycle Marketing Manager (Growth)

a highly motivated Marketing Manager - CLM & Growth to lead client lifecycle management and drive growth initiatives... from acquisition to retention and reactivation. The ideal candidate will have strong experience in CRM, campaign management, data...

Company: BID Operations
Location: Kuala Lumpur
Posted Date: 30 Oct 2025

Creative Designer

's degree in Design/Advertising/Visual Communication or a related field. 6+ years of experience in a senior creative role... identity, product design, and digital marketing strategies. What Makes You a Great Fit Qualification & Experience: Bachelor...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior/Business Development Manager (Multiple Roles)

member of both Mastercard and Visa. We are hiring Senior/Business Development Manager (Malaysia) based in Kuala Lumpur... feedback loops to improve customer experience and solution fit. Participate in marketing activities, events and ecosystem...

Location: Kuala Lumpur
Posted Date: 12 Dec 2025

Senior Product Manager

of your brain. A large part of the business is customer acquisition so any B2C PM experience will be useful. In addition, it is data... for design, strong fundamentals in product best practices. Nice to have, but not required: AI experience, Fintech background...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Technology Consulting - Information Technology Business Analyst, Manager/ Senior Manager

anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity EY is looking for Manager/ Senior... Manager for Technology Consulting to lead the team in the execution of clients' assignments in the areas of: Information...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

FSO - Senior Manager/Manager - Functional Subject Matter (Core Banking)

anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity EY is looking for Manager/ Senior... Manager for Technology Consulting to lead the team in the execution of clients' assignments in the areas of: Information...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025