Team Leadership: Lead and mentor a team of product managers and analysts, providing feedback, guidance and technical... presenting complex information to senior leaders. Service Health and Quality: Act as the escalation point for production issues...
is shaping the future of customer success, check out . About This Role: We’re looking for a full-time Senior Product Manager...We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered...
engagement strategies. This role will own the product backlog and work closely with engineering, customer success, and business... like Gainsight to drive customer outcomes. Responsibilities Own and manage the customer success platform product backlog...
Overview: The Product Operations Manager combines operational responsibility and program management discipline to support..., dashboard management, and operational reporting. Serve as subject matter expert for Senior Management across assigned Product...
Overview: The Product Operations Manager combines operational responsibility and program management discipline to support..., dashboard management, and operational reporting. Serve as subject matter expert for Senior Management across assigned Product...
and partner engagement. We are seeking a Principal Product Manager – Partner/Channel to define strategy, roadmap, and execution..., Partner Programs, Operations, Digital Engineering, Security, and Marketing teams to define requirements, integrate PRM...
as the link between our customers and product engineering to develop new innovative solutions. You will be key in building... organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior...
for new solutions. Collaborating with cross-functional teams (including Product and Engineering) to help resolve customer... experiences, and identity and access management. Job Responsibilities As a Senior CSM, you will serve as a trusted advisor...
Program Manager at Calendly On a typical day, you will be working on: Collaborate with product, engineering, UX design... into their day to day. Why do we need you? Well, we are looking for a Senior Customer Experience Program Manager who will bring...
and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product... Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges...
as the link between our customers and product engineering to develop new innovative solutions. You will be key in building... Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges...
Location Our Senior Customer Success Manager will be an integral part of our global Customer and Product Success team... have to offer. We are looking for a Senior Customer Success Manager to help us lead our most strategic accounts as a partner and trusted advisor. The ideal...
, technical account management, sales engineering, or similar role responsible for driving customer success and product/service... and AI initiatives. Role Summary The Customer Success Organization focuses on our most strategic customers. As a Senior Customer...
and venues to help them grow their groups and meetings business. The Senior Manager, Data Architecture & Process Orchestration...: Collaborate with engineering and product teams to ensure comprehensive instrumentation in the codebase, capturing all relevant...
Job Description The Senior Customer Success Manager is a dynamic customer advisory role responsible for getting... will work across a customer’s organization, from a CXO-level down to senior customer experience leaders and to the...
satisfaction. Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer... will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive...
of customer experience together. Job Description Genesys seeks a highly driven Senior Program Manager to join the Customer...-functional teams to common goals. Our projects span Customer Success Management, Product Support, Education Services, Renewal...
health scores, product usage, and satisfaction to identify risks and opportunities. Collaborate with product, engineering... by top organizations worldwide. Role Overview The Customer Success Manager (CSM) will be responsible for building...
health scores, product usage, and satisfaction to identify risks and opportunities. Collaborate with product, engineering... by top organizations worldwide. Role Overview The Customer Success Manager (CSM) will be responsible for building...
health scores, product usage, and satisfaction to identify risks and opportunities. Collaborate with product, engineering... by top organizations worldwide. Role Overview The Customer Success Manager (CSM) will be responsible for building...