We are seeking a skilled Service Desk Engineer with strong experience supporting clients in a Managed Service Provider... troubleshooting, communication, and customer service skills. Ability to work under pressure and manage priorities across multiple...
Job Description : Position Title: Service Desk Engineer Work Set-up: Work Onsite/Work from Office Schedule: 3 days.... JOB DESCRIPTION FOR A SERVICE DESK ENGINEER Your Responsibilities as a Service Desk Engineer would be: Monitor alerts via Slack...
resolution, service requests, and proactive IT support. As a Service Desk Engineer, you will be the primary point of contact.... Our Service Desk is the heart of our customer support ecosystem, dedicated to delivering a seamless experience across incident...
resolution, service requests, and proactive IT support. As a Service Desk Engineer, you will be the primary point of contact.... Our Service Desk is the heart of our customer support ecosystem, dedicated to delivering a seamless experience across incident...
About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote...! What You'll Do Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat...
Role Brief A strong L2 Engineer responsible for managing Microsoft 365, Google Workspace, Windows/macOS endpoints, RMM... automation, ticket resolution, and security-focused service delivery for a cyber-focused MSP. The role supports day-to-day...
Role Summary The Design Desk Engineer (DDE) role is essential to ensuring the success of both our clients and the MSP... with industry developments. Reporting Structure The Design Desk Engineer (DDE) reports directly to the BA Team Lead....
Role : L2 Service Desk Experience : 2 years relevant experience in the field Skills : Basic active directory knowledge... We at Coforge are hiring for L2 Service Desk with the following skillset: Ensure that the AHT of calls taken must be below 4 minutes...
will also include assisting in the maintenance of existing network infrastructure in a continuous service improvement approach.... Network Engineer will provide remediation support to CEVA customers through the design, implementation, and integration...
years of experience in a Systems Engineer, Desktop Engineer, or Service Desk role Strong hands-on experience... service provider helps organisations turn technology into a driver of business growth. Its certified experts design, deploy...
of our Cisco-based voice and collaboration environment. This role is ideal for an early-career engineer with hands-on Service Desk... a Service Desk / ticketing system Perform ticket triage, prioritization, documentation, escalation, and resolution...
managers, L3 engineers, and service desk teams to ensure solutions are delivered on time, within scope, and aligned with client... and infrastructure incidents escalated from Service Desk Support multi-tenant Azure, AWS, and Microsoft 365 environments Manage virtual...
Engineer to manage to resolution and closure. Action all planned outage notifications received and inform the Service Desk... related Incidents are resolved in a timely manner calling upon the Senior Network Engineer to assist where needed or raise...
Position Purpose: A proficient AI Engineer will join our IT team, focusing on developing and enhancing AI Systems... Engineer, you'll play a pivotal role in transitioning to an AI-driven company. Your work will encompass designing, developing...
in a continuous service improvement approach. Network Engineer will provide remediation support to CEVA customers through the design... in accordance with our guiding principles and core values. First level escalation from help desk/NOC. WHAT ARE YOU GOING...
Foundation (preferred) Experience in a service desk or helpdesk environment is an advantage WHAT DO WE HAVE TO OFFER Competitive...YOUR ROLE A Level 1 Monitoring Engineer is an entry-level IT professional responsible for continuously monitoring...
applications, acting as a Tier-2 resource for escalated Service Desk issues, using a deep understanding of IT ecosystem tools...About the Role: The Senior IT Operations Engineer is responsible for ensuring the stability, reliability...
, actionable data for QBRs and strategic client engagements. Collaborate with Centralized Services, Service Desk, and Security...Role Identity The Proactive Technical Alignment Engineer (TAE) is the disciplined guardian of GXA's technical standards...
Service Desk of any significant planned outages that will occur during the documented site hours of operation. Action BAU... all network related Incidents are resolved in a timely manner calling upon the Senior Network Engineer to assist...
experience in Network Security or a related IT Security role Background in IT Security, Service Desk, or MSP environments...🔐 Cyber Security Engineer Work setup: (Hybrid) Employment Type: Full-time, Permanent Schedule: M-F About the...