, Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management... between businesses and their customers. Job Overview: We are seeking a highly motivated and experienced Service Desk Lead...
challenges and opportunities. About the role Job Description: We are seeking a Service Desk Partner Manager to oversee the...: Manage the relationship with the service desk partner responsible for first-level support, ensuring compliance with SLAs...
What will you do ? Lead and oversee the Service Desk Supervisor(s), Senior Specialists, and Specialists. Define team... and succession planning. Ensure alignment of Service Desk operations with IT strategy, enterprise standards, and business objectives...
and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Job Description: A Service Desk, Workplace.... This role requires a deep understanding of Capgemini's Employee Experience Portfolio - Experience Management, Service desk...
Job Description: A Service Desk, Workplace Services & On Site Support for Presales plays a critical role in winning... Portfolio – Experience Management, Service desk, Workplace and Collaboration, Onsite support and Hardware Life Cycle Management...
on continual service improvement models is a key differentiator. We leverage your expertise and creativity to innovate business... ,Workforce Modeling and Predictions, Oracle Strategic Workforce Planning, HR Help Desk, Work Life Solutions, Digital Assistance...
on continual service improvement models is a key differentiator. We leverage your expertise and creativity to innovate business... ,Workforce Modeling and Predictions, Oracle Strategic Workforce Planning, HR Help Desk, Work Life Solutions, Digital Assistance...
on continual service improvement models is a key differentiator. We leverage your expertise and creativity to innovate business... ,Workforce Modeling and Predictions, Oracle Strategic Workforce Planning, HR Help Desk, Work Life Solutions, Digital Assistance...
and opportunities. About the role Lead customer bridge during major incidents, serving as the main point of contact until service... creation of documents to assist the Service Desk in supporting customers (High-level designs, support processes, account...
knowledge within the team Monitor and manage team performance in technical and non-technical areas Lead and mentor the Service... & Performance Monitoring Monitor and improve service desk processes, ensuring adherence to SLAs and KPIs Analyze incident...
knowledge within the team Monitor and manage team performance in technical and non-technical areas Lead and mentor the Service... & Performance Monitoring Monitor and improve service desk processes, ensuring adherence to SLAs and KPIs Analyze incident...
exceptional guest experiences in our dynamic hospitality environment. Lead and inspire the front office team, fostering... a collaborative and customer-focused atmosphere Oversee day-to-day operations, ensuring high standards of service and efficiency...