Desk Director Global Service Desk Tower Manager (Technical) The incumbent is responsible for organizing and delivering.... In the Americas and Asia, Service Delivery Managers support the Tower Leads in their respective As the GSD Tower Manager...
involves coordination with other internal or external teams. The Service Desk Manager position will be key to the daily...’s responsibilities are two-fold; to oversee operations of the frontline client service team and drive improvement of service desk...
About the job Knowledgebase Manager - Service Desk Financial (Taguig) Work Setup: Onsite (BGC Taguig) Requirements...: At least 3 years experience in a service desk LoB in the BPO industry 2 years' experience in knowledge base (KB) management...
TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The pre-screening interview... will be conducted via phone. **Position Overview: Knowledgebase Manager - Service Desk Financial (Taguig)** **Work Setup:** Onsite...
required for Service Desk operations. Independent thinking, out of the box thinking, decision making, and risk management are essential... effectively, plan for change, communicate it effectively, and guide the team through it. Proven experience as a Service Desk...
Desk team, ensuring timely and efficient resolution of IT issues. Provide coaching, mentoring, and training to service... desk staff to enhance their skills and performance. Collaborate with IT teams and business units to improve service...
Work Setup: Onsite (BGC Taguig) Requirements: At least 3 years experience in a service desk LoB in the BPO... knowledgebase articles under a service desk account ITIL Certification is a plus Web design experience is also a plus...
Work Setup: Onsite (BGC Taguig) Requirements: At least 3 years experience in a service desk LoB in the BPO... knowledgebase articles under a service desk account ITIL Certification is a plus Web design experience is also a plus...
to Skip to Content Link Search Jobs Job Description Service Desk Agent Job Location: Taguig City, Taguig City... system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery...
to Skip to Content Link Search Jobs Job Description Service Desk Agent Job Location: Taguig City, Taguig City... system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery...
to Skip to Content Link Search Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Taguig City...). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the...
Years OSI Digital islooking for service desk engineers having technical and operational skills in service desk management... to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset...
in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice..., Linux, Windows infrastructure. Achieve agreed service level agreements. Develop and maintain knowledge base documentation...
in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice..., Linux, Windows infrastructure. Achieve agreed service level agreements. Develop and maintain knowledge base documentation...
in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice..., Linux, Windows infrastructure. Achieve agreed service level agreements. Develop and maintain knowledge base documentation...
in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice..., Linux, Windows infrastructure. Achieve agreed service level agreements. Develop and maintain knowledge base documentation...
with Level 1 Service Desk requests such as password resets and fax, printer, and copier problems. Troubleshoot Tier 1 IT.... Troubleshoot cell phone issues. Work on other special projects as defined by the Help Desk Manager. Provide 100% remote support...
in capability. Role Overview and Objectives The Service Desk Analyst is responsible for ensuring all Incidents or Request... are updated in a timely manner The core objectives and responsibilities of the Service Desk Analyst include: 1. Ensure the best service...
, weekends, and holidays. Reports To: Service Desk Manager or IT Support Manager Salary: - Competitive salary based on experience...Summary: The Service Desk Agent is the first point of contact for customers and employees seeking technical assistance...
message. Work closely with help desk manager to implement technical action items related to the help desk. Assist help desk... manager in analyzing help desk group and individual statistics: - Ensure implementation of BOP (Best Operating Practices...