Position: Training Manager (Service Desk) Location: Eastwood, Quezon City Salary: 88K-98K package (80K-90K base) Work... : At least a Bachelor's degree holder. Experience in handling training for Service Desk (SD) accounts - required. Women candidates...
Career Opportunity: Training Manager (Service Desk) We are looking for an experienced Training Manager (Service Desk...) who will oversee end-to-end training operations, manage new hire training, support service desk transitions...
. Will handle and manage general Admin task including but not limited to; Local Travel Desk (Client hotel booking ,VISA application...
. Will handle and manage general Admin task including but not limited to; Local Travel Desk (Client hotel booking ,VISA application...
and adoption of new technology. Your role and responsibilities The OTC Operations Manager is responsible for overseeing..., document validation, cash collection and dispute management according to agreed process maps and Desk Top Procedures...
problems If so, lets talk. Your Role And Responsibilities The OTC Operations Manager is responsible for overseeing... validation, cash collection and dispute management according to agreed process maps and Desk Top Procedures or other guidelines...
and dedicated BPO Training Manager to oversee, design, and execute comprehensive training programs, specializing in Service Desk... to Service Desk (SD) transitions and account management. Mentor and potentially manage a team of Trainers and Assistant Managers...
and adoption of new technology. Your role and responsibilities The OTC Operations Manager is responsible for overseeing..., document validation, cash collection and dispute management according to agreed process maps and Desk Top Procedures...
for service desk accounts (required) Female (preferred) Experience in attending client calls on SD transitions and other accounts... measurement 6-8 years of relevant experience (with a minimum of 4 years experience with Service Desk Accounts, preferably managing...
as we delight everyone with good food choices. Universal Robina Corporation is looking for an Infrastructure Manager, Service..., and depreciation. Manage service desk teams, ensuring SLAs and KPIs are consistently met.Develop and implement service improvement...
-functional teams including IT, Network Engineering, Security, and Service Desk Drive automation and modernization initiatives... and technically proficient Senior Manager of Engineering to lead our Voice Operations team. This role is responsible for overseeing...
-functional teams including IT, Network Engineering, Security, and Service Desk Drive automation and modernization initiatives... and technically proficient Senior Manager of Engineering to lead our Voice Operations team. This role is responsible for overseeing...
to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations effectively..., knowledge base enhancements, and workflow optimization. Implement industry best practices for service desk operations. Lead...
to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations effectively..., knowledge base enhancements, and workflow optimization. Implement industry best practices for service desk operations. Lead...
adherence to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations... for service desk operations. Lead continuous improvement and transformation initiatives. Required Skills & Qualifications...
adherence to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations... for service desk operations. Lead continuous improvement and transformation initiatives. Required Skills & Qualifications...
configuration and break fix. Level 2/3 support for PC, Printer, Scanner, Phone (Remotely unresolvable by Service Desk) Snow queue... manager Ability to identify new tasks that need to be performed for support or operations and suggested methods...
, Scanner, Phone (Remotely unresolvable by Service Desk) Snow queue management and ownership (review queue, self-assignment... impacting between 50 and 100 customers with limited mentorship from the manager Ability to identify new tasks that need...
management according to agreed process maps and Desk Top Procedures or other guidelines agreed with client. 2) Leads day to day... and presentations according to Governance model) or third-party providers. 3) Delivery high quality, customer focused service...
management according to agreed process maps and Desk Top Procedures or other guidelines agreed with client. 2) Leads day to day... and presentations according to Governance model) or third-party providers. 3) Delivery high quality, customer focused service...