The Service Desk Shift Lead will oversee the daily operations of the service desk team, ensuring efficient... in international cross functional teams A successful Service Desk Shift Lead should have: Diploma/ Degree holder in Computer...
The Service Desk Lead role in the Technology & Telecoms industry is perfect for individuals with strong leadership... and excellent customer service. Lead and manage the Service Desk team, ensuring adequate staffing and resource allocation...
Jobs Job Description Service Desk Team Manager Job Location: Kuala Lumpur Location Flexibility: Primary Location Only Req Id: 4905 Posting... Start Date: 1/28/26 Role Overview: The Service Desk Expert cum Team Manager is a dual-role position responsible...
Be a part of something BIG! The IT Service Desk Support is responsible in providing First Call Resolution (FCR...) technical support via phone, self-service tickets and live chat. He/She will ensure tickets raised as per above channels...
Kuala Lumpur, Malaysia Company: Singtel Group Be a part of something BIG! The IT Service Desk Support... is responsible in providing First Call Resolution (FCR) technical support via phone, self-service tickets and live chat. He/She...
Be a part of something BIG! The IT Service Desk Support is responsible in providing First Call Resolution (FCR... shifts (e.g. 8.5 or 12 hours shift) including weekends and Public Holidays to support 24x7 Contact Centre service operations...
, with at least 1-2 years' experience working in a Service Desk Environment. Preferable with ITIL foundation certification - Added... to work. We empower our people to co-create with our customers to achieve the extraordinary. Are you ready to lead the journey...
, with at least 1-2 years' experience working in a Service Desk Environment. Preferable with ITIL foundation certification - Added... to work. We empower our people to co-create with our customers to achieve the extraordinary. Are you ready to lead the journey...
efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the... discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent...
coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level... guests' concerns, and implement resolutions by using discretion and judgment. Lead and motivate team members by leading...
efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the... discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent...
efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the... discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent...
efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the... discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent...
. Experience with service desk tools (e.g., ServiceNow, Jira Service Desk) and reporting/dashboard tools. Core Competencies... support team, oversees financial processes, and utilizes performance data to drive continuous improvement in service delivery...
. Experience with service desk tools (e.g., ServiceNow, Jira Service Desk) and reporting/dashboard tools. Core Competencies... financial processes, and utilizes performance data to drive continuous improvement in service delivery. Key Responsibilities...
technical certifications. Experience with service desk tools (e.g., ServiceNow, Jira Service Desk) and reporting/dashboard... support team, oversees financial processes, and utilizes performance data to drive continuous improvement in service delivery...
. Conduct regular audits to ensure data integrity and compliance. HR Service Desk & Employee Support Run the HR service desk..., compliant, and delivered with high service quality. You will run core HR processes end-to-end, maintain reliable employee data...
efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the... discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent...
efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the... discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent...
systems) for all employee movements. Conduct regular audits to ensure data integrity and compliance. 3. HR Service Desk... & Employee Support Run the HR service desk - respond to employee queries and deliver high-quality HR support. Prepare letters...