and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity...
The Opportunity This is not a traditional customer service role. As Manager - Service Excellence , you will lead... who understands that service excellence is operational, cultural, and strategic . What You'll Actually Do Own frontline...
Overview The Senior Manager for Process Improvement (Service Excellence) will spearhead operational excellence and continuous..., and service excellence. Deliver completed Greenbelt-level projects with measurable impact on KPIs such as CSAT, AHT...
Role: Sr Manager Process Improvement (Service Excellence) Account: Telco and Media Location: CLARK Work Set-up: Onsite... for KPI Improvement such as CSAT, AHT etc. Must be at least an incumbent Manager or current Sr. Manager Must be willing...
Sutherland is seeking a dynamic and goal-oriented person to join us as Manager/Senior Manager for Service Excellence... skills and experience to help us succeed, we want to work with you! The Lean Six Sigma Process Improvement Manager...
About the job: Center of Excellence - Assistant Manager (Alabang) | Onsite Benefits: HMO for Employee and 2..., ensures adherence to policies, and maintains service excellence Customer Experience Enhancement: Analyzes feedback...
Job Category: Quality & Process Excellence Job Description: The resource will drive process management rigor... to ensure superior service delivery by meeting or exceeding accuracy and related SLAs. They will support the development...
Job Category: Quality & Process Excellence Job Description: Responsible for ensuring smooth functioning of Quality..., production, reporting) targets are met2)Assist in set up of Quality Excellence function for business processes in coordination...
About the Role As a Process Excellence Manager, you will lead quality initiatives, track performance, and implement... process improvements to ensure our teams deliver exceptional service. You will collaborate with supervisors, coach associates...
Operation Excellence & Project Manager to join our fast-growing Shared Service Center team. In this role, you will lead... into our center. About the position: We are seeking a motivated and results-oriented Operation Excellence & Project Manager...
We are seeking a Business Excellence Manager to lead continuous improvement initiatives and drive operational... excellence within our shared services operations. This role is critical in enhancing service delivery, optimizing processes...
JOB DESCRIPTION: We are seeking a Business Excellence Manager to lead continuous improvement initiatives and drive... operational excellence within our shared services operations. This role is critical in enhancing service delivery, optimizing...
RESPONSIBILITIES: Lead and execute the day-to-day activities of Business Excellence engagements. Support business... Excellence projects. Review clients' business processes and controls against leading practices and industry frameworks, identify...
About the job: CS - Center of Excellence Assistant Manager (BGC Taguig) | Onsite Work Setup: Onsite (BGC Taguig..., ensures adherence to policies, and maintains service excellence Customer Experience Enhancement: Analyzes feedback...
About the job: CS - Center of Excellence Assistant Manager (BGC Taguig) | Onsite Work Setup: Onsite (BGC Taguig..., ensures adherence to policies, and maintains service excellence Customer Experience Enhancement: Analyzes feedback...
Operational Excellence Manager acts as a transformation agent within the Shared Service Center. Using Lean Six Sigma methodologies...) is mandatory. Market Expertise: Experience project-managing process improvements for the AU/NZ shared service framework. Skills...
Excellence Quality - Manager Within last decade, cost of delivery and Delivery excellence has become the most critical factors...: Manager - Quality Assurance and Service Delivery Location: Philippines About the Role: As a Manager in our Quality...
About the job: CS - Center of Excellence Assistant Manager (BGC, Taguig) | Onsite Work Setup: Onsite (BGC, Taguig... service excellence Customer Experience Enhancement: Analyzes feedback, implements improvements, and fosters a customer...
Operational Excellence Manager acts as a transformation agent within the Shared Service Center. Using Lean Six Sigma methodologies... Belt) is mandatory. Market Expertise: Experience project-managing process improvements for the AU/NZ shared service...
Excellence Quality - Manager Within last decade, cost of delivery and Delivery excellence has become the most critical factors...: Manager - Quality Assurance and Service Delivery Location: Philippines About the Role: As a Manager in our Quality...