) to resolve customer friction. Success Measures (KPIs) ● Retention and Growth: Regional NDR and GDR for Strategic accounts...Description: Reports to: Regional Vice President, Customer Success (EMEA & APJ) The Opportunity...
sounds like a place where you can thrive, we can't wait to meet you. As a Customer Success Manager in our Strategic team... and trusted advisor at Braze Partner with Strategic CSMs and Account Executives to provide an excellent customer experience...
, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...
, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...
and analytical Partner Success Manager to join our Wishlist team. Reporting to the Wishlist Director, you will manage a portfolio...: Minimum of 5+ years in Key Account Management, Customer Success, Partnerships or Management Consulting. CRM Proficiency...
opportunity to join HealthHero's growing Fitness & Gyms offering. As a Customer Success Manager (CSM), you will manage and grow..., or similar programmes (desirable) Experience in Customer Success, Account Management, Partnerships, or Sales-ideally with a team...
) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role... moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy...
Job Description The Role We are hiring a Senior Customer Success Manager (UK) to drive business-led value expansion... supporting or mentoring other Customer Success team members Job Responsibilities Key Responsibilities Drive customer value...
. Because when our customers win, we all win. The Role As a Manager of Customer Success - EMEA, you will be regionally... of customers in your region by leading, coaching, and unblocking a team of Customer Success Managers (CSMs). Set and scale...
sounds like a place where you can thrive, we can't wait to meet you. As a Senior Customer Success Manager in our Enterprise... Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit...
. This key role is part of the Customer Success team, reporting to the Manager, Customer Success, and is based in London (hybrid... at work, and it's what we show up for everyday. Smartsheet is looking for a Senior Customer Success Manager to manage a set...
POS-P281 The Role HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity... their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate...
Description Position at Ezra Job Role: Senior Customer Success Manager, Italian Speaking Location: London, UK... Enterprise Customer Success Manager, reporting directly to the regional Enterprise Customer Success Lead. The focus...
. THE ROLE: We're looking for an experienced Senior Customer Success Manager on the Client Services team, who defines the... before they impact the bottom line. WHAT YOU'LL BRING: Experience: 5+ years in Customer Success or Account Management...
Success Manager (EMEA) to join the Customer Success team reporting to the VP, Customer Success. This role is a remote role... Looking For: Over 10 years of progressive experience in Customer Success, with a proven record of managing strategic accounts...
Customer Success Manager) - They will be diving deeper into your experience, asking questions around working towards targets...) - This is a great opportunity to discuss your career ambitions and hear about the strategic vision for the Customer Success department...
Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits... This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well...
As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account... to balance customer success with delivery oversight. You’ll act as the orchestrator between clients and Plentific’s internal...
of the effort. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind... and sustaining relationships, driving customer success, articulating strategic value, and surpassing performance targets. Excellent...
our values of honesty, reliability, openness, and humility. Your Role: We are looking for a Senior Customer Success Manager... best practices adopted across the CSM team, and serve as the strategic advisor customers rely on for CDP success. You'll probe deeply...