customer experience. Bachelor's degree in Computer Science, IT, or related field AND 5+ years in technical support/escalation... roles 3+ years in customer-facing or escalation support roles (technical escalation, DevOps, consulting). Deep knowledge...
+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical... support, technical consulting experience, or information technology experience. English Language: confident in reading...
support, technical consulting experience Experienced in any of the No SQL DB technology: Azure Cosmos DB, MongoDB, DynamoDB...
Occasionally, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills. Provide advanced troubleshooting to analyses problems and develop solutions ...
Occasionally, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills. Provide advanced troubleshooting to analyses problems and develop solutions ...
of our products and provide timely resolutions, while collaborating with our development teams and support. The Escalation Engineer...Software Escalation Engineer The Company: (Nasdaq: VRNS) is a leader in data security, fighting a different battle...
, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership... our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking a Sr. Network Support...
: Position: Associate Technical Support Engineer Base location: Australia or Malaysia We’re a leader in data... is looking for an Associate Technical Support Engineer to provide technical support for enterprise-class SAS business software applications...
escalation point of contact for other engineers to resolve cases and perform complex troubleshooting tools (e.g. debugging) Own... and drive critical customer escalations for reactive support delivery Maintain and manage blockers or identified critical issues...
A Premium Service Engineer is assigned to our enterprise Customers to provide post-implementation product support... their strategy and solutions tomorrow. For more information, visit . Premium Service Engineer Job Description About Us SUSE...
Jobs Job Description Apply now Start Please wait... Job Title: DevOps Engineer L3 City: Sydney State/Province: New South Wales Posting Start... process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development...
data-driven outcomes for our fans and partners About the Role: We are hiring a Cloud Engineer to join TEG's growing... visible impact Escalation and communication of production issues to key stakeholders Troubleshooting, reproducing...
Job Summary: JOB DESCRIPTION – FIELD ENGINEER Location: Sydney, Australia Division: Ticketmaster, Moshtix Line... Field Engineer has two distinct responsibilities. Firstly, it provides hands-on setup for IT operations at venues...
successful music to delight and entertain fans around the world. We are currently seeking a Systems Engineer to be a key member..., IT support teams, and network providers to quickly and effectively resolve operational issues. In addition to having good...
Job Summary The Endpoint Engineer will drive strategic initiatives that enhance endpoint infrastructure..., security, and user experience. The engineer will be responsible for designing, implementing, and optimizing endpoint solutions...
to support the architecture, governance and embedding of the SAP Business Technology Platform (BTP) within client's environment... and other SAP Cloud Services Owns a feature end2end and is key contact for a feature Manages and support stakeholders Stays...
infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers... successful candidate will be responsible for providing assistance and support to onsite technicians from around the world. The position...
infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers... for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet...
infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers... for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet...
Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance... Description Care (CAR) comprises the support of customers (in line with contractual service agreements) and internal Nokia stakeholders...