product groups and cross-functional teams to resolve technical issues spanning Data Platform services. Lead case triage... customer experience. Bachelor's degree in Computer Science, IT, or related field AND 5+ years in technical support/escalation...
Software Escalation Engineer The Company: (Nasdaq: VRNS) is a leader in data security, fighting a different battle... of our products and provide timely resolutions, while collaborating with our development teams and support. The Escalation Engineer...
: Position: Associate Technical Support Engineer Base location: Australia or Malaysia We’re a leader in data... by organizations like Fast Company, Forbes, Newsweek and more. About the job The Technical Support - Platform Deployment Team...
Position: Associate Technical Support Engineer Base location: Australia or Malaysia We’re a leader in data... by organizations like Fast Company, Forbes, Newsweek and more. About the job The Technical Support - Platform Deployment Team...
The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers... of our customers, as well as for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...
with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct..., cloud, technical support, and/or customer experience engineering 4+ years of demonstrated experience supporting...
analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject...+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent...
or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation... in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience. 4+ years...
infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers... data center Amazon facilities infrastructure platform Serves as a Point of Contact for internal and external teams...
, Technical Account Manager, Project Manager, Solution Engineer/Architect or Support Specialist). Strong customer management... platform growth and strategic adoption. Monitor Key Performance indicators (KPIs), and act as the primary escalation point...
Engineering to lead a team of Lead Solution Engineers responsible for providing white glove Technical Support and Appian Cloud... throughout the development, deployment, and production use of the Appian platform. The ideal candidate has a deep technical...