. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues...-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support...
Customer Resolution: Act as a primary contact to understand issues and improve experiences for account-aligned customers and maintain relationships with internal and external teams to resolve customer issues. Mentor others on the team and p...
or a related technical support role, demonstrating effective escalation handling. Strong leadership and team management skills... multiple priorities concurrently. Join our team as an Escalation Manager and contribute to our commitment to delivering...
experience in telecommunications or a related technical support role, demonstrating effective escalation handling...-paced and dynamic environment, managing multiple priorities concurrently. Join our team as an Escalation Manager...
as an Escalation Manager and contribute to our commitment to delivering outstanding service and resolving complex issues to ensure... and prioritize escalation cases based on severity, impact, and customer needs. Collaborate with technical teams, suppliers...
or support Project Manager 1–2 team members on escalation handling and execution Scope & Complexity Manages moderate to high... in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Escalation Project Manager...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You’ll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You’ll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
. This is where you and your skills come in. We're currently looking for an APAC Support Manager to lead customer support operations across the Asia...-Pacific region. As the APAC Support Manager, you will oversee multi-tiered support teams delivering exceptional customer...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You'll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You'll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You’ll... with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support...
Job Title: Manager of Customer Support Location: Remote About the Role The company is hiring a Manager... Ensure consistent, high-quality support across all customer touchpoints Establish clear processes, SLAs, and escalation...
Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You’ll... with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support...
Service Manager within the Access Support and Chase Connect team, you are responsible in managing a team of Access Support... with various levels of inquiries, delivering product training, incident response management and escalation support...
. Role Overview The Tier 2 Support Manager is responsible for leading the Tier 2 support function, ensuring high-impact... training on triage, investigation, and escalation best practices Collaboration with the Head of Customer Support Work in close...
Position Summary The Manager of Partner Support oversees our APAC Technical Support Engineers in both tactical... operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet...
Customer Support provides product, technical and application support for LSEG customers globally. With customer service...-effective service whilst providing customers with a memorable, positive experience. The Team Manager role within Workflows...
Workflows Technical Customer Support provides product, technical and application support for LSEG customers globally...-performance, cost-effective service whilst providing customers with a memorable, positive experience. The Team Manager role...
Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You'll... with OPERATIONAL EXCELLENCE At the heart of great partnerships we'll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support...