. Role Overview The Tier 2 Support Manager is responsible for leading the Tier 2 support function, ensuring high-impact... Leadership & Development Manage, coach, and develop a team of Tier 2 support specialists Set clear expectations around ownership...
value every day. About The Role The Support Desk Technician (Tier 2) at Proper Sky is a key member of our service delivery... issues (DNS, DHCP, VPN, Active Directory, etc. Troubleshoot escalated support tickets from a Tier 1 technician Identify root...
& Knowledge: Must have finished at least 2 years of college education At least 2-5 years of continuous Tier 2 Technical... assistance and training to system users. Essential duties and responsibilities include the following: Trains support staff...
will be reporting to the Tier 1 Product Support Manager (Singapore-based) and dotted line to the Tier 1 Team Lead (Manila-based... satisfaction and product quality. Work closely with cross-functional departments such as Tier 2 Product Support, Data Science...
and thoroughly. Problem Escalation Support Gather detailed information and troubleshooting steps before escalating issues to Tier 2... value every day. About The Role The Support Desk Technician (Tier 1) at Proper Sky is the first point of contact...
looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Workday HRIS Tier 2 Analyst... in a controlled manner. Perform Level 2 support on the application by working with HR functional owners and potentially vendors...
Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... for complex technical issues that cannot be resolved by Tier 1 or Tier 2 teams. The ideal candidate is an experienced problem...
Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... for complex technical issues that cannot be resolved by Tier 1 or Tier 2 teams. The ideal candidate is an experienced problem...
Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... for complex technical issues that cannot be resolved by Tier 1 or Tier 2 teams. The ideal candidate is an experienced problem...
We are seeking a hands-on and highly capable Team Lead to oversee our Tier 2 Application Support team for a mission... teams to ensure resolution and service excellence. Technical Support Tier 3 Provide advanced troubleshooting for application...
processes. Escalate complex issues to Tier 2 support with clear, well-documented notes. Maintain internal knowledge base... and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core...
you to join us! As the gTech Ads Platinum Customer Support Senior Associate you will leverage deep expertise, profound product knowledge... Platforms (Display & Video 360, Search Ads 360, Campaign Manager 360) resolving various campaign set up and performance related...
About Us Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building..., this is the opportunity you've been waiting for. We're looking for a Sales & Support Specialist to join our team, focused...
and contribute to ad-hoc initiatives and continuous improvement projects as required. Provide Tier 1 support for Jira tickets related..., collaboration, and mentoring others. You will also serve as a point of leadership and decision-making support for the team when the...
across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role. Employment... operational efficiency. Who You Are Must have 2+ years of experience as an IT Team Leader or Manager. 4+ years of IT experience...
, industries, delivering top-tier technology solutions to sports federations, media companies, consumer platforms, and operators... information sharing, internal communication and workforce productivity. THE CHALLENGE: Administrative support of our sales team...
processes. Escalate complex issues to Tier 2 support with clear, well-documented notes. Maintain internal knowledge base... and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core...
of the sports and media, industries, delivering top-tier technology solutions to sports federations, media companies.... THE CHALLENGE: Administrative support of our sales team Manage the increased volume of contract /amendments coming...
continuous improvement across patient support processes. This role reports to the Senior Operations Manager for Juniper Australia... improvement, or customer support operations is a strong advantage. Can work in a hybrid set-up (2-3x per week on-site) at our hub...
you to join us! As the Platinum Customer Support Senior Associate you will leverage deep expertise, profound product knowledge and a thorough.../ Sales. All of your efforts go towards ensuring that our products are working and our top tier customers optimize them...