best practices in voice, contact center, and Salesforce Service Cloud deployments. Responsibilities Lead client-facing workshops...About Truffle At Truffle, we’re a team of builders. We solve operational inefficiencies for mid-market and enterprise...
tasks as assigned by the Team Lead or Manager Required Skills & Experience Excellent English communication skills... and business processes Work collaboratively in a team providing 24/7 rotational support, including weekends Take on additional...
– US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand... a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations – US Voice Process...
job responsibilities You will lead the design, development, testing and deployment of cross team projects, meet with stakeholders, drive... team members to navigate complex problems. In this role, you will lead and architect cloud services which will streamline...
Job Description : Role Title : Process Associate / Sr. Process Associate Reporting To : Team Lead Essential... as per organizational requirements. Reporting to the Team Lead on performance, query status and any escalations Participates...
Job Description: Job Responsibilities : Manage and lead a team of 400 to 450 employees, providing guidance... vertical, including inbound customer service, voice, non-voice, email, chat support, domestic and international operations...
, collaboration, and leadership in a dynamic environment. Responsibilities: People Management Lead, mentor, and develop a high...-performing team. Drive employee engagement through coaching, feedback, and recognition. Manage workforce planning, scheduling...
issues/ discrepancies Follow and execute activities assigned by the Collections Team Lead. Responsible for calling, emailing... functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues...
issues/ discrepancies Follow and execute activities assigned by the Collections Team Lead. Responsible for calling, emailing... functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues...
operational data/reports, whilst conducting analysis and reconciling transactions.The Accounts Receivable Helpdesk Team Lead... will be responsible for managing the team s workload distribution, ensuring all metrics are met, and issues are escalated...
(Restricted countries). The Collections Team Lead is tasked with overseeing the regional Collections Team, ensuring efficient... are met. What are we looking for? Responsible for managing the team s workload distribution, ensuring that all metrics are met, and issues are properly and promptly...
issues/ discrepancies Follow and execute activities assigned by the Collections Team Lead. Responsible for calling, emailing... functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues...
issues/ discrepancies Follow and execute activities assigned by the Collections Team Lead. Responsible for calling, emailing... functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues...
automation and technology integration to streamline workflows and reduce errors. Team Leadership & Development: Build, lead... corrective/preventive actions. Process Improvement: Identify areas for process optimization and lead initiatives to enhance...
-to-day planning, thus ensuring that the teams consistently deliver the agreed SLAs Liaise with Business Planning & MI team... any relevant business transformation activities within the team; Coordinate with the Training manager and L&D team to conduct...
) Design Manager to lead and shape our customer experience strategy. In this role, you manage a team of CX designers and work... is seamless and aligned with our business objectives. Webchat Manager Experience is Mandatory Responsibilities: Lead...
JD- Inside Sales Representative- We are looking for motivated Inside Sales Representatives to join our team. - The..., understanding their needs, and ensuring a smooth pre-sales process.- You should be able to warm up leads and perform lead...
, lead a high-performing team, and collaborate closely with cross-functional teams to ensure the delivery of outstanding... and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide...
and results-driven individual to fill the role of Business Finance Team Lead. The ideal candidate will possess a combination... partnerships to explore new markets and boost business opportunities. Lead Generation Coordination: Ability to collaborate...
Job Purpose: The primary purpose of this front-line position is to build and lead a Rebate team, assisting the Rebate...: Lead a team (3-5 Members) to ensure workload is adequacy covered on a daily basis. Monitoring and reporting the...