Support for SaaS in the Global Customer Support department to complete our team. As a member of the Global Customer Support... Provide expert technical support for PowerFactors SaaS Solutions used in renewable energy applications, particularly for solar...
/ Hospitality-Tech Department: Customer Support Reports To: Customer Support Manager About RoverPass RoverPass is a fast...-growing SaaS platform that simplifies the online reservation process for RV parks and campgrounds. Our technology enables...
in a technical support, application support, or similar customer-facing technical role, preferably in a SaaS or software environment...Job Title: Support Engineer (Technical Customer Support) Location: Remote | Type: Full-Time The Opportunity...
public holidays, and all communication is in English. Technical Support Specialist Join our team and be the go-to problem... and complex integrations Performing daily sync integrations checks Resolving daily Support Tickets Inbound customer support...
of experience in a technical support role, preferably in a SaaS-Fintech-based company Skilled in handling urgent investigations... observe NSW public holidays, and all communication is in English. Technical Support Specialist Join our team and be the go...
in the delivery of assisted support for SaaS product is required. Perks: Company provided equipment you need to be happy... verbal & written communication skills The ability to communicate technical issues to technical teams (Engineering / Product...
, preferably in technical support. Minimum 3 years advanced knowledge of technologies including SaaS, telecommunications... in a second area. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces...
, preferably in technical support. Minimum 3 years advanced knowledge of technologies including SaaS, telecommunications... in a second area. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces...
Description: We are looking for a dedicated and customer-focused Technical Support - Level 1 & 2 Specialist to join our team. As a support specialist...: A balanced combination of technical expertise (50%) and customer service skills (50%). Proven experience in technical support...
will oversee key technical projects that enhance our support operations, including incident response processes, customer... Support organization to manage specific customer notifications and inbound questions. Work with Product and Engineering...
will oversee key technical projects that enhance our support operations, including incident response processes, customer... Support organization to manage specific customer notifications and inbound questions. Work with Product and Engineering...
technical support for a software/SaaS platform (or equivalent). Strong troubleshooting and problem-solving skills - resourceful... resolutions. The ideal candidate is comfortable switching gears between providing customer support and technical support quickly...
and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support... - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover...
in on-call rotation for critical issues Identify billing support trends and partner with Product C Engineering on long-term... on our Platform. Triaging to internal and external teams, pushing for resolution within SLO's by being the Customer advocate...
's diverse services which include: Customer Service, Technical Service, Customer Success, and Back Office functions. Companies.... About the Position: We are looking for a Customer Support Specialist to join our team. In this role, you will be responsible...
's diverse services which include: Customer Service, Technical Service, Customer Success, and Back Office functions. Companies.... About the Position: We are looking for a Customer Support Specialist to join our team. In this role, you will be responsible...
for delivering exceptional customer experiences. Key Responsibilities: Lead and manage a distributed technical support team handling...Technical Support Manager Philippines (Remote) - Will transition to full-time in Manila office once it opens...
in email, voice and chat helpdesk/customer support. 2+ years of hardware and software troubleshooting. 2+ years of SaaS.... That's where you come in. We are looking for a Technical Support Specialist who is responsible for providing in-depth, advanced and detailed troubleshooting with our vendors...
's diverse services which include: Customer Service, Technical Service, Customer Success, and Back Office functions. Companies.... About the Position: We are looking for a Customer Support Specialist to join our team. In this role, you will be responsible...
, product, and customer success teams to streamline processes and enhance the overall user experience. Support, teach, and build... but mighty Technical Support team plays a crucial role in delivering an exceptional user experience. We're dedicated to helping...