service and maintaining customer satisfaction. Primary Responsibilities Voice platform support to employees during US daytime... Analyst, you will play a crucial role in supporting our voice platform and ensuring seamless communication for our employees...
-focused Voice Engineer with expertise in the Genesys platform to join our operational support team. This role involves... for contact center systems, focusing on the Genesys platform. Analyze, diagnose, and resolve end-user voice issues ensuring timely...
our Job Summary We are seeking a skilled and customer-focused Voice Engineer with expertise in the Genesys platform... Skills Operational support: Provide technical support for contact center systems, focusing on the Genesys platform. Analyze...
operations, transformation, troubleshooting, and global support for the company's Voice strategy. This encompasses VOIP... Voice and AV engineering team, delivering support for TP ICAP services globally. Role Responsibilities Design, implement...
AI Automation Engineer - REMOTE. In this role, you will significantly impact the development and deployment of Voice AI and Agentic..., and design patterns for Voice LLM workflows. Lead technical decision-making for platform selection and build vs. buy strategies...
and support Microsoft Teams Voice including Direct Routing and SBC connectivity. Collaborate with ISPs and telecom vendors...Role Requirements Required Technical Skills Cisco Collaboration Suite: CUCM, Unity, UCCX, CER Cisco IOS Voice...
flows, and dial plans Support Direct Routing design activities including SBC configuration, SIP trunking, and global voice... Teams voice enablement, testing, user onboarding, and post-migration hypercare Maintain logs, issue trackers, and reporting...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... and relationships to seamlessly integrate the Genesys platform, applications and components into complex, multi-platform environments...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... and relationships to seamlessly integrate the Genesys platform, applications and components into complex, multi-platform environments...
Position Overview We’re looking for an Applications Support Engineer to join our team! As a key member of the... Applications Support Team, the Applications Support Engineer will be responsible for monitoring and maintaining an organization...
with any mobile phone on the planet in seconds, or less. Our platform supports mobile SMS, rich messaging, voice, and video... and looking for a passionate and driven Support Engineer to join us in the Philippines. What We Do: Our support team plays a crucial role...
Position Overview We’re looking for a Junior Applications Support Engineer to join our team! The Junior... Applications Support Engineer is an integral part of the existing NOC Team and will be responsible for monitoring and maintaining...
AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman...UnifyCX is looking for an extraordinary Sales Support Specialist . to join our motivated and ambitious team...
Position Title: Application Security Engineer Location: Manila Philippines Employment Type: Full Time Onsite, Remote... an impact both in our industry and in our communities. POSITION SUMMARY: As an Application Security Engineer at Aprimo...
, etc.) as directed by the Technical Support Engineer. Facilitates conference calls between Field Service Engineers and Technical Support... for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth...
AI Deployment Engineer (Remote). In this role, you will play a crucial part in managing technical implementation activities after... the Partner's knowledge sources to the platform. Develop, test, and implement the models to enhance bot accuracy...
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used... our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform...
Our client is building an AI-powered voice receptionist platform for real-world B2B operations. The product manages inbound calls... efficiency. Support real customer workflows by integrating AI and voice logic reliably. Enhance operational processes...
, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support... for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice...
, call quality data, and platform health to drive continuous improvements Support major real estate projects, office openings... Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain...