and implementing best practices across WFM functions. Requirements: Degree in Data Analytics, Statistics, Business Administration...
rapid expansion of our business in Brazil and Mexico, we are seeking a Junior Manager to help us strengthen the customer... and Problem-Solving: Works alongside relevant personnel, including the Customer Service Manager and other departments, to tackle...
and strategic Service Delivery Manager to join our team. In this role, you will lead and oversee the delivery of Customer Experience..., ensuring clear alignment on service delivery expectations. Collaborate with internal teams (e.g. Operations, WFM...
Estamos em busca de um(a) Coordenador(a) de WFM (Workforce Management) altamente analítico(a) e orientado... #LI-RL1 #LI-OG1 Coordenar todas as etapas do ciclo de WFM: forecasting, dimensionamento, planejamento de longo...
to our customers. Reporting to the Service Delivery Manager for Brazil, you will work cross-functionally with key stakeholders... (L&D, QA, WFM, etc.) to proactively identify performance gaps, uncover opportunities, and drive initiatives that enhance key...