Overview The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various cal...
Overview The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various c...
Overview The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various c...
RTA in this role get to: Be the expert and lead a team of RTAs: Monitor queues in real-time to identify and call out... of experience as an RTA manager on paper in a voice-based account is necessary. 2 years of work experience managing RTA teams...