will be an advantage Must be knowledgeable of managements and dialer capability Must have at least 2-3 years Supervisory / Team Leader... and campaigns Load campaigns; send emails/sms’s, monitor productivity and provide daily stats Conduct call audits and provide...
Job Summary Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create... customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver... escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve...
environment e.g (FMCG, Retailers, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team...One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service...
Quality Analyst - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings...) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients...
We are recruiting Call Centre Sales Reps for our clients modern call center. Duties include: Outbound calling... achievement of individual and team based results. Ongoing coaching & development. Proactively work with your Team Leader...
to our quality metrics. Must haves: Zendesk Experience 4 years Management / Team Leader experience on an online retail campaign... to ensure a seamless customer experience across all touch points. Manage day-to-day operations of the customer service team...
-channel contact centre. The Team Leader will play a pivotal role in coordinating daily activities, aligning resources.... Key Responsibilities Lead, motivate, and manage a team of call centre agents to deliver outstanding customer service...
Matric 6+ years in administration/compliance in a regulated industry Team leader or supervisor experience (call centre... ✅ What You Bring Matric 6+ years in administration/compliance in a regulated industry Team leader or supervisor experience (call...
Matric 6+ years in administration/compliance in a regulated industry Team leader or supervisor experience (call centre... ✅ What You Bring Matric 6+ years in administration/compliance in a regulated industry Team leader or supervisor experience (call...
Job Summary Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional... results. Min 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day...
Our client has an opportunity available for a Customer Service Team Leader. Requirements: Degree in Consumer... in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential. Experience within the...
Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min... 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day and/or night...
Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact... Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the...
African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader... to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring...
Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards...Job Summary CallForce is an award- winning BPO service provider of innovative customised contact centre solutions...
our Financial Advisers, Customers and our clients to achieve their strategy and objectives. Providing support to your team leader... role at Concentrix is a great match if you: Minimum of Grade 12 / Matric 12 Months international Call Centre OR, 6...
Solving: assist customers with any onboarding issues, escalating problems to your team leader where necessary... experience in a high performing sale, finance, or call centre environment. 1-year online trading experience with be advantageous...
Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals... Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the...
Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals... Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the...