12,000 banks and financial institutions. 1. Key Responsibilities/What to Expect Service Offering Enablement: Own the operational... Coordination: Lead and coordinate end‑to‑end training operations across virtual, onsite, and private formats, ensuring training...
12,000 banks and financial institutions. 1. Key Responsibilities/What to Expect Service Offering Enablement: Own the operational... Coordination: Lead and coordinate end‑to‑end training operations across virtual, onsite, and private formats, ensuring training...
pricings and lead time to quote to customer's specifications Work closely with Shared Service Centre Visualisation teams... results and operational performances. A glimpse of your daily mission Bidding & Tender Work with Sales Team...
and Development: Lead the development and integration of AI-related plugins and tools that enhance business operations and customer... product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive...
pricings and lead time to quote to customer’s specifications Work closely with Shared Service Centre Visualisation teams... results and operational performances. A glimpse of your daily mission Bidding & Tender Work with Sales Team...
with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions... job description below Job Title: Service Desk - L1 &L2 Engineer Location: Seremban, Malaysia Responsibilities: Responsible for providing technical...
feedback, and discuss future needs. Team Leadership and Development - Lead, mentor, and develop a team of service delivery... and report on service delivery performance, identifying areas for improvement. Customer Relationship Management - Act as the...
and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event... of service delivery to our customers. Maintains confidentiality of customer's data. Uses customer service and sales skills...
Management Lead and manage the service team responsible for calibration, maintenance, and repair of metrology instruments, mainly... (e.g., service turnaround time, customer satisfaction scores). Team Leadership & Customer Relations Train and supervise...
expected to: Manage and lead a team of ~10 project managers across our KL, HK, Singapore & Melbourne sites to deliver... to join us, motivated to stay, and empowered to thrive. Job Family Group: Customer Service Job Family: Institutional Client...
is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature... confidentiality of customer's data. Uses customer service and sales skills to optimize the opportunity of each customer contact...
and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the... standard of service delivery to our customers. Maintains confidentiality of customer’s data. Uses customer service and sales...
on information in a timely manner to resolve problems, maintain and enhance service. Team Working : Trains and coaches members of the... team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. People...
Responsibilities Leadership & Strategic Oversight Lead, mentor, and develop a high-performing team of Service Managers managing... frameworks, tools, and practices that anticipate customer needs and market evolution. Lead service transition planning for new...
support service is purchased, ensure timely completion of handover from the Project to the ongoing support team. Measure... the scope of the project. The Workday Project Manager will also be responsible for promoting team engagement and building...
, coordination of service activities, and management of spare parts sales. Plays a key role in maintaining customer satisfaction... East. Establish and maintain strong customer relationships, promptly addressing service needs and concerns. Collaborate...
design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures. Lead... are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team...
Role Overview: We are seeking an experienced Global Infrastructure Service Delivery Manager to lead and manage end...-to-end infrastructure service delivery across multiple geographies. The ideal candidate will have strong technical knowledge...
The Sales Director will lead the commercial strategy for service sales and retrofit solutions within the building... solutions and services sector, driving revenue growth and customer satisfaction. This role oversees a high-performing team...
product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive... a cause that matters to you. About you: Lead strategic technical initiatives that drive business transformation through...