Join us as a Customer Service & Operations Delivery Manager Take on a new role, where you’ll be developing key... We're offering this role at associate level What you'll do As a Customer Service & Operations Delivery Manager, you’ll...
Job Description ROLE : SENIOR GENERAL MANAGER : DELIVERY & OPERATIONS Mobile Robotics Location : Gurugram... and mentoring the delivery team which includes design, controls, production, installation & Service / customer success. ✓ Ensuring...
and professional environment where all service delivery teams perform to both AVI-SPL and the customer’s values and standards... with internal and customer team members Drive the creation and ongoing enhancement of all service delivery documentation (including...
to manage operations in a fast paced, customer first environment Responsibilities: Lead and manage a team of at least 10... Management teams to optimize service delivery Handle escalations with a solution-oriented approach Prepare performance reports...
Job Description: WBO:MWBC-Customer Service Manager CA & CMS INTERNAL USAGE: No. of Vacancies: Reports to: Head CBB... service standards � Liaison with relationship managers, product/operations team � Ensuring delight in respect of customer...
Job Description: WBO:MWBC-Customer Service Manager CA & CMS INTERNAL USAGE: No. of Vacancies: Reports to: Head CBB... service standards � Liaison with relationship managers, product/operations team � Ensuring delight in respect of customer...
clients, owning the complete client experience across operations, service delivery, and commercial engagement.This role sits... account management, or client-facing operations roles.- Strong understanding of operational workflows and service delivery...
to establish and drive our customer service operations for mobile robotics. This role will be responsible for setting up robust.... Develop a service roadmap aligned with business growth and customer expectations. Lead service delivery across installations...
's reputation for exceptional service Key Accountabilities Functional Activities Handle a wide range of customer inquiries...) Collaborate with other departments, such as Sales, Operations, and Finance, Refunds to resolve complex customer issues that may...
customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions... and trains Cloud Engineering and support staff to ensure supportability of customer environments. Serves as the last stop in the...
, addressing inquiries and resolving issues promptly and professionally.- Manage and oversee daily customer service operations... and effective service delivery.- Maintain accurate records of customer interactions and transactions in CRM systems.- Identify...
and personalized service.- Proactively identify opportunities to enhance the customer experience and deliver tailored solutions.- Work... closely with internal teams (e.g., sales, marketing, IT, operations) to ensure client satisfaction and seamless service...
and Safety Operations, ensuring quality, consistency, and responsiveness in service delivery Drive agent, team, and regional... Difference You Will Make: As a Manager Fraud and Safety Investigations Operations, you will lead the Gurgaon team to deliver...
applications for the role of Assistant Manager, Business & Agri Banking Operations. This role is ideal for a customer-centric... a team of business banking analysts & SMEs, manage end-to-end service delivery, and partner closely with Genpact’s Customer...
. Acts as the single point of contact for account manager and customer, managing their day-by-day delivery and overseeing.... This role will involve overseeing and coordinating end-to-end delivery across their customer delivery journey (quote to collect...
Job Description IT Operation Manager (Applications):- · 10+ years of experience in Service Delivery Management in IT Applications... to the team members · Develop team members, growing them for the next level of service delivery and career growth...
daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. Performance.... Qualifications: Experience: Relevant experience in a supervisory role within customer service or call center operations. Skills...
Job Title Manager - Customer Relationship Job Description Summary Job Description Job Posting Title Manager... - Customer Relationship Manager - Customer Relationship Job Description Summary Purpose of the role in 1-2 sentences The...
legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis... Jobs Job Description Apply now Start Please wait... Job Title: Solutions Delivery Analyst City: Gurugram State/Province: Haryana Posting Start...
As an Assistant Manager - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily.... · Investigate unapplied payments, rectify them, and ensure proper allocation. · Provide information relating to customer payments...