responsible for equipping Toast's Support and Customer Success teams to deliver a high-quality, consistent, and efficient customer... Support outcomes (Customer Satisfaction Score and Time To Resolve) and Customer Success outcomes (Net Revenue Retention...
for all. Position Summary: Reporting to the Vice President of Group Customer Success, this Director will have overall responsibility... customer success in their book by curating amazing customer experiences and the achievement of customer outcomes on the...
for a mission that matters at a company where you matter. Your Impact As a Director within Axon's Customer Success organization... is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Senior Director of Customer Success...
and strategic growth. Position Summary The Director of Customer Success Operations leads the processes, systems, and analytics... with business goals. By linking operational performance to financial outcomes, the Director ensures Customer Success contributes...
available for a Director of Customer Success! The Dir, Customer Success (Expansion Team) leads All Covered’s strategic customer growth...), and Technology Procurement Services (TPS), and contributing to core Customer Success KPIs through the RARE framework—Retention...
level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Head of Customer Success to build..., define, and scale our Customer Success function. This leader will establish the strategy, playbooks, and tools that drive...
About the Client Success Director role This role can be in our Boston office or Remote for those outside of MA The... Client Success Director (CSD), Salesforce Practice, leads a Client Success team within Verndale’s Salesforce practice...
About This Role The Associate Director, Omnichannel & Advanced Analytics Technology – Stakeholder Success Lead (SSL... Success Lead, you will go beyond simply escalating issues—you will take an active role in problem-solving, ensuring...
Boston Area. Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do: Lead customers... for a mission that matters at a company where you matter. Your Impact: We are seeking a Customer Success Manager (CSM) who...
people leader who encompasses Toasts Values and has experience building and leading teams in a fast-paced customer success..., Engineering, and Customer Success to drive root-cause analysis, product quality improvements, and customer-driven innovation...
and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount... pet lovers! Our Opportunity Chewy is seeking a Director, Agentic Performance Marketing to accelerate the evolution...
Regional Director Restaurant Partnerships - Northeast Who we are: Dinova operates a business dining program... Ability to work independently to achieve goals and with a team to collaborate on opportunities, resolve customer issues, share...
and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve, not simply..., and thank our loyal pet lovers! Our Opportunity: Chewy is seeking a Associate Director, Head of Healthcare, Content...
to serve as Director of Global B2C Seller CRM - a highly visible role at the intersection of data, technology, and customer... engagement for millions of users through email, push notifications, in-product messaging, and more. As Director of Global B2C...
Responsibilities Director of Rehabilitation Summary: The Director of Rehabilitation (DOR) is responsible... and state regulations. The DOR will achieve specific patient care, employee relations, customer service, and financial...
. Job Description Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as an Associate Director..., or other business units/functional areas/regions. You frequently interact with equivalent-level managers and customer representatives...
We are seeking a strategic, client-focused, and technically adept Director of Revenue Operations and Technology to lead... systems. As the primary representative for Revenue Accounting, the Director will co-lead this transformation with IT...
to iterate quickly. Collaborate broadly with Eng leads, Design, Data Science, Customer Success, and GTM to ensure cohesion...-blending asset management, editing across channels, and AI-driven creation. As Director of Product, Content, you'll define...
: You measure success through outcomes, not output, balancing innovation with execution. Director II, Data Products...Description As the Director II/Senior Director - Enterprise AI/ML Technology Product Management, you will lead a team...
About This Role: As the Director, Insights & Analytics –you will be a key player on the Biogen NA Decision Sciences... priorities and building success-driven processes. This position will allow you to shape the Alzheimer's cross-functional team...