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Keywords: Customer Success Director, Location: Boston, MA

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Director, Data Engineering & Infrastructure (Customer Success)

The Director of Data Infrastructure & Engineering in Customer Success will serve as the technical anchor for the Customer.... Partnering closely with Finance and Business Technology & Transformation (BTT), the Director will ensure that Customer Success...

Company: Toast Inc
Location: Boston, MA
Posted Date: 16 Jan 2026

Customer Success Director

for all. Position Summary: Reporting to the Vice President of Group Customer Success, this Director will have overall responsibility... customer success in their book by curating amazing customer experiences and the achievement of customer outcomes on the...

Company: Athena Health
Location: Boston, MA
Posted Date: 16 Jan 2026

Director, Internal Enablement, Customer Success

responsible for equipping Toast's Support and Customer Success teams to deliver a high-quality, consistent, and efficient customer... Support outcomes (Customer Satisfaction Score and Time To Resolve) and Customer Success outcomes (Net Revenue Retention...

Company: Toast Inc
Location: Boston, MA
Posted Date: 21 Nov 2025

Director of Customer Success Operations

and strategic growth. Position Summary The Director of Customer Success Operations leads the processes, systems, and analytics... with business goals. By linking operational performance to financial outcomes, the Director ensures Customer Success contributes...

Company: Foundry
Location: Boston, MA
Posted Date: 22 Oct 2025

Director, Customer Success & Growth

, partnership, or account management / customer success within ad tech, mar-tech, fin-tech, or digital marketing; experience... assets with 13,000 trusted advisors. Job Description: We are seeking a highly motivated and customer-obsessed professional...

Posted Date: 02 Jan 2026

Client Success Director, Salesforce Practice

About the Client Success Director role This role can be in our Boston office or Remote for those outside of MA The... Client Success Director (CSD), Salesforce Practice, leads a Client Success team within Verndale’s Salesforce practice...

Company: Verndale
Location: Boston, MA
Posted Date: 05 Nov 2025
Salary: $150000 - 200000 per year

Customer Success Executive

Boston Area. Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do: Lead customers... for a mission that matters at a company where you matter. Your Impact: We are seeking a Customer Success Manager (CSM) who...

Company: Axon
Location: Boston, MA
Posted Date: 31 Dec 2025

Marketing Director, Customer Lifecycle

Director of Lifecycle Marketing to own and accelerate our customer journey strategy across a diverse product portfolio... programs with a mandate for rigorous experimentation to maximize Customer Lifetime Value (CLV). What You'll Do: Strategy...

Company: Constant Contact
Location: Boston, MA
Posted Date: 19 Dec 2025
Salary: $151200 - 189000 per year

Senior Director Enterprise Customer Care

people leader who encompasses Toasts Values and has experience building and leading teams in a fast-paced customer success..., Engineering, and Customer Success to drive root-cause analysis, product quality improvements, and customer-driven innovation...

Company: Toast Inc
Location: Boston, MA
Posted Date: 16 Nov 2025

Program Management Director

Overview: Position Overview: The Program Management Director is responsible for the successful delivery... of Professional Services to a portfolio of HealthEdge customers. The Program Management Director works closely with Account Management...

Company: HealthEdge
Location: Boston, MA
Posted Date: 16 Jan 2026

Director, Care Analytics

on a transformation to drive operational rigor balanced with a customer-first mindset. Role Overview The Director, Care Analytics... will serve as the strategic analytics partner to the SVP of Customer Care and their leadership team. You will be the authority...

Company: Toast Inc
Location: Boston, MA
Posted Date: 15 Jan 2026

Sales Director / Senior Account Executive - US East Coast

while collaborating across Product, Marketing, and Customer Success You live on the US East Coast You're ready to be part of a fast... for you. Your mission The role The Sales Director / Senior Account Executive will own the full sales cycle for enterprise accounts...

Company: Userlane
Location: Boston, MA
Posted Date: 15 Jan 2026

Market Director - Boston, Massachusetts

MARKET DIRECTOR We are a National Destination Management company with over 13 offices nationwide and over 250 Team... to oversee the ongoing business success in your assigned destination. This includes business source development, program...

Company: Hello!
Location: Boston, MA
Posted Date: 15 Jan 2026

VP/SR. Director Market Access

Senior Director Market Access/Reimbursement Start up Medical Device Company About the job The Senior Director.... Success in this role requires strong leadership, excellent communication skills, and the ability to operate effectively...

Location: Boston, MA
Posted Date: 15 Jan 2026

Director Data Migrations

with executive leaders across Sales, Customer Success, and Product, this role shapes how customers experience athenahealth from day..., and scalability across the platform. Drive cross-functional alignment across Sales, Customer Success, Onboarding, and Product...

Company: Athena Health
Location: Boston, MA
Posted Date: 15 Jan 2026

Associate Director, US Pain Social Media Marketing

Director, US Pain Social Media Marketing will lead and support digital patient activation in an acute market responsible... success leading cross-functional and agency workstreams and the ability to drive stakeholder alignment across various levels...

Location: Boston, MA
Posted Date: 15 Jan 2026

Senior Director, Commercial Operations

, and strategic leadership. You'll serve as a critical partner to Sales, Finance, Legal, IT, and Customer Success - shaping deal... for a mission that matters at a company where you matter. Your Impact Axon is seeking a Senior Director of Commercial Operations...

Company: Axon
Location: Boston, MA
Posted Date: 15 Jan 2026

Associate Director, Patient Access Strategy

Role Summary: The Associate Director, Patient Services Access Strategy and Operations will play a key role... administration, as well as multiple cross-functional stakeholders within Patient Services, Legal, Compliance, Market Access, Customer...

Location: Boston, MA
Posted Date: 14 Jan 2026

Director of Revenue - Finance

Description: VAST Data is looking for a Director of Revenue to join our growing team! This is a great opportunity... out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built...

Company: VAST Data
Location: Boston, MA
Posted Date: 14 Jan 2026

Client Relationship Director, Medical Devices

My medical device client is expanding and seeks a Relationship Director. 70% Travel--REMOTE The ideal candidate... with the marketing team to create digital content including expert interviews, case studies, and success stories. The ideal...

Location: Boston, MA
Posted Date: 14 Jan 2026
Salary: $155000 - 175000 per year