To enhance our global support team, we are hiring a Customer Support SaaS Manager with strong, proven customer facing services... working in a Technical Customer Support environment with SaaS applications Good understanding of SaaS software principles...
SaaS Customer Success Manager $90,000 - $110,000 + Bonus Sydney based hybrid role. Use a range of engagement... primary point of contact for ongoing customer support, ensuring high satisfaction and engagement. Proactively identify...
,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who’s obsessed with outcomes, retention... and Marketing to bring the voice of the customer into everything we build Optimize lifecycle playbooks and test ways to improve...
. As a Customer Success Manager, you’ll be the main point of contact for our customers, ensuring they gain maximum value... strong, trusted relationships. Attend regular customer calls to support, guide, and ensure alignment on outcomes. Manage onboarding...
. 🌍 We're looking for an ambitious and results-driven Account Manager to join our APAC team and help support and grow... or cancellation. About you - what we are looking for: Proven Account Manager experience in B2B SaaS and confident in consultative...
The Role Reporting to the General Manager, the Head of Onboarding and Support will manage new client onboarding... and lead the support team for existing customers. This role blends project management, technical problem-solving, customer...
and beyond: Strong understanding of SaaS solutions and experience with project delivery, maintenance, and support services. 8+ years' experience... of SaaS solutions for the government. Our role: The Director, Account Management is responsible for establishing long-term...
. As a Customer Success Manager at Momentus, you’ll be at the heart of our customers' journey, building and maintaining... in a customer-facing role, preferably as a Customer Success Manager. Strong communication and interpersonal skills. Ability...
and external stakeholders Partner with Customer Success and Support teams to enhance engagement Leadership & Cross-Functional.... Why you will love this opportunity as Critical Escalation Manager at Civica As a Critical Escalation Manager, you’ll take charge...
looking for a Senior Customer Success Manager who brings deep expertise in Interaction Analytics and Workforce Management to help... on customer goals and drive long-term value. Identify opportunities for upsell/expansion and support the sales cycle...
, and confidence to succeed. Come join our team of passionate people on a mission to create a better way of working. As a Customer... Success Manager (CSM) - Scaled, you will be responsible for managing a portfolio of 100+ customers, ensuring their success...
at work, and it's what we show up for everyday. Smartsheet is looking for a Sr Customer Success Manager to manage a set.... You will report into the Manager, Customer Success based in Sydney, Australia. You Will: Perform initial onboarding of accounts...
Strategic Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering.... Responsibilities: Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support...
Job Requisition ID # 25WD90277 Position Overview The Manager, Customer Success ANZ ASEAN Enterprise...- and value-led interactions, building and executing Customer Success Plans. This People Manager role will oversee the team...
in Customer Success, Account Management, or a similar customer-facing role within a SaaS company. Experience in a scaled customer... customer groups with automated digital outreach. Our Scaled CSM team manages a higher volume of customers using a team-based...
real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world.... How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing-offers marketers a single platform...
real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world.... How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing-offers marketers a single platform...
expertise in the Financial Services sector to support customer conversations and solution positioning. Partner with the Go..., New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions...
Manager to join our collaborative global marketing team. Based in our Sydney office, you'll work closely with our Product... to customer emails, brochures, and thought leadership blogs. If it helps tell the product story, you'll be part of it. Develop...
comprehensive advice What you will need 3+ years of work experience at a SaaS company in a customer-facing role Experience... communication will only be sent from @ addresses. About the role Rippling is looking for a customer-obsessed Technical Account...