in governance strategy execution. Service Maintenance & Optimization: Ensure Purview services meet business needs, security..., and compliance. Drive improvements and support Consultants with service optimization. Data Discovery & Accessibility: Lead data...
Job Category: Workforce Management Job Description: Monitor Service Level (SL): Continuously track the percentage... to leadership. 3. Tactical Adjustments When a Service Level is at risk (e.g., unexpected call spike or staff shortage), the RTM...
requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items Working... requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items Working...
requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items Working... requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items Working...
Job Category: Customer Service Job Description: Essential Functions Ensure that calls are handled as per standard... communication and timely dispatch of service. All communication with service providers is quick and efficient and that fastest...
requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items Working... requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items Working...
through multiple applications Operates with urgency in a real time service environment Meets individual goals...
: Employee claim payments as per defined calendar. Vendor payments to Forex and Corp card service provider GL accrual, month...
Job Category: Healthcare Customer service Job Description: NA Responsibilities: NA Qualifications: Higher...
Job Category: Customer Service Job Description: Responsible for answering phones, directing calls, contacting... providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care...
Job Category: Customer Service Job Description: Receiving Inbound Calls and providing customer service support...: Provides high quality customer service in resolving queries and verifying the accuracy of their queries in a timely manner...
Job Category: Digital Operations Job Description: Key Responsibilities Service Delivery & Process Ownership Own end... Responsibilities Service Delivery & Process Ownership Own end-to-end delivery of the Cash Application process, including lockbox...
in scope. Champion customer service to ensure that compliance is integrated in business processes Demonstrate excellent...
service/ customer experience focused Logical thinker and implementer of the set process without deviations Ability to work...
superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand...: Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires...
Responsibilities: Managing customer experience and deliver on customer service parameters Qualifications: Graduate 1 - 3 Years...
Job Category: Workforce Management Job Description: Monitor Service Level (SL): Continuously track the percentage... to leadership. 3. Tactical Adjustments When a Service Level is at risk (e.g., unexpected call spike or staff shortage), the RTM...
Knowledge of contact center operations, customer service principles, and industry standards is a plus Responsibilities...
and other interface groups including Call handing Ensuring compliance with Service Level Agreements and other internal guidelines... partners and other interface groups including Call handing Ensuring compliance with Service Level Agreements...
on call center performance metrics, including call volume, average handle time, service levels and customer satisfaction... indicators (KPIs) and service level agreements (SLAs) Troubleshoot and resolve any issues related to MIS tools and data...