Job Description: Job Description: Lead and oversee the end-to-end operations of ShopeePay Customer Service teams... management. Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality...
of high-priority cases to leadership. Work closely with SPX operations, customer service, and logistics teams to improve end... in customer service, with at least 2-3 years in a supervisory or managerial role. Proven experience managing teams in live, non...
& Responsibilities Lead and motivate a customer service team to meet performance KPIs and service standards. Conduct team meetings..., coaching sessions, and provide constructive performance feedback. Ensure high customer satisfaction by managing service quality...
a Customer Service Lead to oversee daily order management operations while guiding a team. This role is ideal for someone who... and customer experience Provide coaching, guidance, and training to team members Requirements Proven experience in customer service...
Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the... managing teams and 5+ direct reports in the Customer Service field. - Proficiency in English...
About this Position We are searching for a talented Customer Service and logistics Team Lead to ensure our company... successful candidate should also have an in-depth knowledge of advanced SAP SD & MM module. What You ll Do Lead end-to-end customer service...
Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the... managing teams and 5+ direct reports in the Customer Service field. - Proficiency in English...
About this Position We are searching for a talented Customer Service and logistics Team Lead to ensure our company... successful candidate should also have an in-depth knowledge of advanced SAP SD & MM module. What You ll Do Lead end-to-end customer service...
Position: Customer Service Team Lead Location: Kuala Lumpur Language: Japanese (Able to speak read and write) Working... if necessary. Ensure service delivery meets contractual KPIs and financial expectations. Communicate expectations to employees...
About this Position We are searching for a talented Customer Service and logistics Team Lead to ensure our company... do Lead end-to-end customer service, order management, and logistics operations. Ensure accurate, on-time, in-full (OTIF...
Position: Customer Service Team Lead Location: Kuala Lumpur Language: Japanese (Able to speak read and write) Working... if necessary. Ensure service delivery meets contractual KPIs and financial expectations. Communicate expectations to employees...
world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for teams, providing feedback, coaching them to improve service quality, increase productivity, and to achieve customer...
guidelines as the Mandarin Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align... partners around the globe. Uber COEs are contact management centers dedicated to providing world-class customer support...
guidelines as the Japanese Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align... partners around the globe. Uber COEs are contact management centers dedicated to providing world-class customer support...
guidelines as the Mandarin Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align... partners around the globe. Uber COEs are contact management centers dedicated to providing world-class customer support...
Science or relevant major 4+ years of experience in Customer Service function Candidate to be customer service oriented... www.thermofisher.com Key Responsibilities: You will be the main contact window for customer, channel partner and team...
; raise the bar and upgrade team value; 3-Strong customer service capabilities, proficient in the VIP/community/localization... years' working experience, with at least 1 year working as the team leader in large customer service centers, preferably...
, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered... in arranging their international export shipments, meeting customer service standards. Understand department process flow...
? Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs..., researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring...
, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed... service levels to customers Establish work procedures and processes that support the company and departmental standards...