Senior Manager and / Asst. Vice President, this role is primarily responsible in managing operations and performance of the...Job Category: Digital Operations - Contact Center Job Description: Basic Function Under the direction of the...
Job Category: Digital Operations - Contact Center Job Description: Manage a team of representative/AMs... targets, handle and manage customer and client escalations Monitor transactions on an ongoing basis and take corrective steps...
Job Description: Manage a team of 15 - 18 Specialists Results-driven leadership experience on day-to-day operations... operations. Strong team player with a demonstrated ability to lead and motivate teams towards shared goals. Forecasts...
Job Category: Operations Job Description: Manage a team of representatives (managing emails, chats and calls... and deliver on accuracy/compliance targets, handle and manage customer and client escalations Monitor calls...
Job Category: Operations Job Description: Manage a team of representatives (managing emails, chats and calls... and deliver on accuracy/compliance targets, handle and manage customer and client escalations Monitor calls...
customer and client escalations Monitor calls and email transactions on an ongoing basis and take corrective steps... processes wherever possible Keep the team aware of all the information related to products, procedures, customer needs...
into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients...Job Description: Essential Functions Provides high quality customer service in resolving queries of customers...
management of an inbound customer contact centre team, across multiple brands and products Responsibilities: Essential... in any discipline Work Experience Requirements: Minimum 2-years' experience in Leadership role in BPO voice operations; Insurance...
B2B Sales Representatives. This role reports directly to the Team Manager of Operations. The main role of the Sales...About Us Full Potential Solutions (FPS) is a performance-based outsourcing firm with operations in Kansas City, MO...
to direct manager and/or senior leaders. Acting as the Voice of the Patient, suggesting innovative solutions and reporting... operations. - Experience working in shared services environment with productivity targets. - Experience in the area of customer...
to direct manager and/or senior leaders. Acting as the Voice of the Patient, suggesting innovative solutions and reporting... operations. - Experience working in shared services environment with productivity targets. - Experience in the area of customer...