Job Description: The Senior Operations Manager - BPO Travel Industry is responsible for leading and optimizing travel... systems, and online booking tools. Identify and implement automation opportunities, such as AI in customer service or cloud...
of 3 years total Customer service experience in Business Process Off-shoring Candidates should have at least two years... for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level...
Minimum of 3 years total Customer service experience in Business Process Off-shoring Candidates should have at least two... for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level...
analysis tools is a plus Mid-Senior Level / Manager Customer Service Real Estate 1 opening Bachelor's degree graduate...The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas...
Job Title: Manager - Customer Support (International Voice) Department: BPO Operations / Customer Experience Location... an experienced Customer Support Manager to lead our inbound international voice support operations. The ideal candidate will manage...
Job Description: Reporting to the Customer Service Manager, the Customer Service Associate will provide exceptional... customer service to the UST customers via inbound Call Center Operations. Duties/Responsibilities: Receive and respond...
their own destiny and make a positive contribution to the world of banking and society. THE ROLE The Senior Service Delivery... Manager leads the strategic planning and execution of service delivery operations for our most complex and high-value client...
Improve the key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level... - Strong Knowledge of customer operations, escalation processes, and customer service best practice. -Excellent people leadership skills...
The Position We’re looking for a confident and experienced front-facing Customer Service Virtual Assistant to support... confident, professional, and well-versed in customer service best practices within a healthcare or dental setting, then...
If Oprah Winfrey were in the corporate world, shed be a Customer Onboarding Managera great communicator who knows... how to make people feel understood and empowered. That's exactly what we're looking for. Unity Communications needs a Customer...
Customer Service Team for our client, Sony Pictures Entertainment. As the Customer Success Manager, you will play a vital role... Success Manager (Hybrid Role) We are looking for a Customer Success Manager who is responsible for leading and managing the...
assurance manager for service performance of International Services (Voice IDD, Roaming, etc) provided to consumer... and complaints Regular updates to Business on service performance and customer experience, key initiatives, and incidents affecting...
Strong customer service orientation ability to connect with global customers and work with Global teams. Good listening...Job Description: Essential Functions Client Portfolio Management - End of End owner of key accounts from IT Service...
our dedication to supporting People First. So what does a Senior Workforce Manager really do Think of yourself as one of the leaders...'s time to imagine what it's like being a Senior Workforce Manager. Imagine yourself going to work with one thing on your mind...
As Senior Manager, Product and Finance Corporate Insurance Solutions, youll lead strategy and execution for a diverse.... With strong leadership and financial expertise, youll support innovation, team growth, and client-focused solutions. Senior Manager...
Kenvue Is Currently Recruiting For a Senior Manager, Solutions Hub Contact Center Operations - Req to Pay (R2P...: Hybrid What You Will Do The Senior Manager, Solutions Hub Contact Center Operations - Req to Pay (R2P) leads and evolves...
of Work: Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations | Level: Manager...Customer Platform Manager Find endless opportunities to solve our clients' toughest challenges, as you work...
on continuous improvement Demonstrated ability to foster customer service disposition and sense of professionalism for self... Management Ensures that the Business Excellence Team meets standards for monitoring in an objective fashion all customer contact...
-Senior Level / Manager Customer Service Oil / Energy / Solar / Greentech 1 opening Bachelor's degree graduate AboitizPower... interactions throughout the customer journey. S/he leads initiatives that enhance service quality, drive cross-functional...
as customers, often including senior and executive contacts within the customer organization, influence transformation and change... willing to work night shift. About the opportunity In this role, the leader will be responsible for enabling the Customer...