JOB OVERVIEW Workforce Analyst (Remote) About the Role We're looking for a Workforce Analyst to help turn large... of experience as a Workforce Analyst, Data Analyst, or similar role. Advanced Excel skills (formulas, pivot tables, Power Query...
Run live contact center ops onsite in Ormoc—own the numbers, skip the wait Role: Workforce Analyst (Five9 Admin...
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III... will assist in monitoring, reviewing, and analyzing the University’s workforce complement vis-à-vis employee capabilities...
Job Summary The Workforce Analyst III will provide essential support to the EdOps team by assisting with capacity... planning and day-to-day workforce operations. This role focuses on maintaining forecasting and capacity models, helping manage...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations..., lines of business and products. The analyst manages the performance of the call center according to any contractual...
Education: Any Bachelor's degree or higher Experience: 3-4 years of experience in workforce analytics, planning..., forecasting, and/or workforce management with a large global call center. Experience with forecasting and multi-variant...
Overview The Real Time Analyst manages and/or balances service levels for the call center across programs, internal... locations, lines of business and products. The analyst manages the performance of the call center according to any contractual...
The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day... to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent...
As a Workforce Management Real-Time Analyst (RTA) , you will be responsible for ensuring the optimal utilization..., and coordination of workforce activities to maintain efficiency and achieve service level objectives. You will work closely...
The Workforce Capability Analyst is responsible for analyzing workforce capabilities, designing development programs... and ensure organizational readiness for the future. Duties and responsibilities: Strategic Workforce Planning Develop...
Role Details Type of Support: Workforce Contract Duration: Full Time/Permanent Training Schedule: Open to shifting... We are looking for a passionate Data Analyst to join our team! The successful candidate will be able to dig deep into unfamiliar data sets...
Position: Workforce Analyst Number of hours: 40 Hrs/week Schedule: TBD Develop and maintain accurate forecasting models... levels. Analyze historical data and trends to improve forecasting accuracy and workforce efficiency. Collaborate...
The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day... to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations..., lines of business and products. The analyst manages the performance of the call center according to any contractual...
We are seeking an experienced Data Analyst to join our team with a focus on headcount optimization projects.... In this hybrid role, you will be responsible for analyzing and presenting data that drives key decisions in workforce planning...
The Workforce Management Analyst I is responsible for forecasting, scheduling, reporting and real time management... workforce metrics, trends/patterns and resource allocation to meet organizational needs. S/he will be taking the lead...
-remote Willing to work in a nightshift schedule Position Summary We are seeking a Workforce Operations Data Analyst... to join our Workforce Operations team. This role will play a key part in ensuring accurate, timely, and actionable workforce reporting. The...
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through... and timely completion of work requests. Update workforce management and other data bases as changes occur. Respond to management...
The Role The WFO Data Automation Analyst builds automated pipelines that collect, organize, and process both structured... and unstructured data to support reporting, insights, and leadership visibility. Reporting to the Workforce Operations Manager...
The Workforce Management Analyst I is responsible for forecasting, scheduling, reporting and real time management... workforce metrics, trends/patterns and resource allocation to meet organizational needs. S/he will be taking the lead...