Job Responsibilities Gather, analyze, review, predict, and identify trends in complex data. Provide analysis and interpretation for operational and business review and planning. Support both short-term and long-term operational and strategi...
one year of experience in Workforce (WF) organization, specializing in RTA, Scheduling, Forecasting, and Capacity Planning...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing...
one year of experience in Workforce (WF) organization, specializing in RTA, Scheduling, Forecasting, and Capacity Planning...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing...
Planner and/or Capacity Planner Solid knowledge of FTE computation, capacity planning, and staffing models Experience... business conditions. Qualification: At least 2 years of relevant experience in Workforce Management, specifically as a Resource...
(implied or otherwise) on its ability to do so Required Qualifications: 4+ years of Workforce Management (WFM) experience...- or company-wide scope Experience with Workforce Management (WFM) software including NICE, Aspect, Verint Intermediate...
and discover new possibilities for the communities we live in. Role Overview The Workforce Planner is responsible for analysing..., forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that an organization has the right...
of experience in Workforce Management, specifically in forecasting and capacity planning within a high-volume contact center... will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play...
. What Are We Looking For in This Role Minimum Qualifications 3+ years of experience in Workforce Management, specifically in forecasting and capacity.... This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part...
pertaining to centralized reporting and seat capacity. Assist WFM Planner on new program sizing. Knowledge, Skill Set... & Qualifications Required (External) Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting...
Forecast/Capacity Planner: Utilize the Capacity Planner’s validated long-term demand and staffing models to conduct high... should be. Leverage the short/long-term forecasts provided by the Capacity Planner to build financial and operational “What-If” scenarios...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients.... They will drive the process that analyzes historical staffing trends and generate the workforce projections and hiring plans...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients.... They will drive the process that analyzes historical staffing trends and generate the workforce projections and hiring plans...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients.... They will drive the process that analyzes historical staffing trends and generate the workforce projections and hiring plans...