Prior exposure to real-time management or workforce management functions You also possess: Demonstrated leadership... — we call it One Sutherland. Job Description: We are looking for a Lead – Real Time Analyst who thrives in fast-paced...
management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals... and variations Job Description What this job involves: The Facilities Help Desk Analyst shall be responsible for: Handle...
is currently looking for a Sales Support Analyst who will be supporting the Sales, Account Management, and Service teams... are met. In supporting the Sales & Service Teams, the Sales Support Analyst will: Partner with Account Management Team on specific client...
Requisition Number: 103034 IT Data Analyst Sr (Reporting and Coordination) Location: This is a hybrid opportunity... digital decisions. About the Role As an IT Data Analyst Sr (Reporting and Coordination), you will collect, analyze...
Analyst Program is where forward-thinking talents meet unparalleled opportunities. This is your chance to innovate, influence... “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver...
to join our growing team. The WFM Analyst will be responsible for managing workforce management processes to ensure that we have the right... as necessary to meet service level agreements. Develop and maintain workforce management reports, dashboards, and tools...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients.... They will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide management...
services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce... Job Description What this job involves: The Facilities Help Desk Analyst shall be responsible for: . Handle inbound and outbound calls, emails, chat...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients.... They will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide management...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients.... They will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide management...
Requisition Number: 103034 IT Data Analyst Sr (Reporting and Coordination) Location: This is a hybrid opportunity... digital decisions. About the Role As an IT Data Analyst Sr (Reporting and Coordination), you will collect, analyze...
The Business Analyst will be deployed to different initiatives / projects and is expected to work with an array... Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred. BA...
: Senior Analyst You are expected to perform and review finance and accounting process but not limited to cost calculations..., cost bookings, accounts payable invoicing/settlement, analytical review, reconciliation, Management Review Process (MRP...
or equivalent work experience. 1-3 years experience in Workforce Management, BPO operations, or call center environments... and process deliverables. Responsible for supervisory support through transaction monitoring and dThe Real-Time Analyst (RTA...
The Digital Initiatives Team is seeking a Platform Technical Analyst to join our Segment Tech function at MBPS... management, and system optimization. This role involves maintaining and scaling our existing AEM infrastructure, supporting asset...
Hi there! Thanks for stopping by 👋 We're looking for a Commissions Analyst to join our team in Manila.... As a Commissions Analyst you will be responsible for ensuring all partner commissions are accurate and paid on time. You will use...
Job Description: Job Title: Clearing and Settlement Analyst, Derivatives - Analyst/Sr. Analyst/ Associate Location...: Manila Corporate Title: Analyst / Senior Analyst / Associate Work Hours: 3PM - 12AM or 4PM - 1AM (Mid shift) Overview...
Main Job Purpose The Quality Laboratory Analyst role runs the site testing facility for both raw and packaging... supervision. The Quality Laboratory Analyst identifies the most appropriate calibration and maintenance schedule...
. Workforce Management Support Ensure proper staffing levels to meet operational requirements. Adjust schedules, breaks... adjustments. Communicate queue status and updates to team leaders. System and Tool Management Use workforce management tools...
and Workforce Analysts as well as the Operations team and business partners. The Real Time Analyst will also advise management... customers and team members Experience with contact center and workforce management software and reporting tools; Aspect...