a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function... proven retention strategies, and providing excellent customer service. You will play a key role in ensuring that customers...
About The Role Champion customer experience and retention strategy across Mindvalley Membership and Premium Programs... and drive user retention by increasing user engagement on the platform and driving member communication. Customer Experience...
Title : Retention Client Associate (Senior) Job Purpose The Retention Clients Associate is responsible... on promotions, campaigns, and market news. Collaborate with Sales, Premium, and Marketing teams to execute client retention...
conversion, deposit, trading activity, and retention Design end-to-end customer journeys (Welcome, KYC reminders, deposit... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager - CLM...
Role Overview The Senior Customer Excellence Manager owns the full post-sales customer lifecycle, with accountability..., ideally within SaaS, logistics, or B2B platforms. Demonstrated ownership of customer lifecycle outcomes including retention...
ocation: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We are looking for a Customer Experience Program Manager to turn customer insights into action - designing and executing projects that help...
Role: Customer Success Manager Company: AI-Powered SaaS Client Employment Type: Permanent / Full-Time Location: Kuala... Manager to fully own our SME customer segment across both Sales-led and Product-led (PLG) motions, while also managing upwards...
's degree in Business, Marketing, HR, or a related field; - Proven experience as a Customer Success Manager or in a similar... and enhance human resource management processes. With a strong focus on customer satisfaction and cutting-edge technology, the...
Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We're looking for a Customer Experience Program Manager to turn customer insights into action — designing and executing...
Job Title: Client Success Manager (CSM) Company: Acestar Group Location: Kuala Lumpur (Onsite) Reports to: Founder... / Head of Client Success Role Purpose The Client Success Manager ensures Acestar's clients achieve clear, measurable value...
We're seeking a highly analytical, organized, and customer-focused Customer Journey Manager to lead the end-to-end..., onboarding, engagement, retention, loyalty, and reactivation. Map customer touchpoints across WhatsApp, Email, social platforms...
conversion, deposit, trading activity, and retention. Design end-to-end customer journeys (Welcome, KYC reminders, deposit... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager – CLM...
other business priorities. The role will involve driving customer retention, analyzing performance metrics, and assisting.... Assist the Manager to develop plans and initiatives that drive improvements across all stages of the post-sales customer...
What you'll do Lead, mentor, and manage a global customer support team across multiple time zones and languages... adjustments to meet targets. Respond promptly and professionally to critical escalations and customer complaints, including...
a cause that matters to you. As a Digital CSM - Engagement Specialist within the Customer Success function..., you will be responsible for designing and executing creative customer engagement campaigns and experiences for our long-tail customer segments...
consistently high levels of service delivery across all customer touchpoints. · Developing and executing retention strategies.... For more information, please visit: ; . As a Guru you will be accountable for: · Analysing and mapping the end-to-end customer journey...
Develop and implement customer success strategies to drive successful customer retention and identify growth opportunities..., entrepreneurial talent to join our Customer Success Management team in Kuala Lumpur / Penang. As a leader in Risk & Compliance...
Develop and implement customer success strategies to drive successful customer retention and identify growth opportunities..., entrepreneurial talent to join our Customer Success Management team in Kuala Lumpur / Penang. As a leader in Risk & Compliance...
technology, and seamless trading experiences to our clients worldwide. Title : Retention Client Associate Job Purpose The... Retention Clients Associate is responsible for strengthening client relationships, improving client engagement, and increasing...
, and demonstrate appropriate levels of customer service as measured by line manager's call monitoring. They also act within agreed...Purpose Responds to simple standard customer and distributor facing sales servicing requests in line with documented...