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Keywords: Head of Customer Service , Location: Kuala Lumpur

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Head of Customer Service & Governance

aspect-companyBanner w-full" data-v-73b57a06> Head of Customer Service & Governance Follow MYR6,500 - MYR6... in customer service operations, with at least 2-3 years in a leadership or managerial role, and 2-3 years of experience...

Posted Date: 03 Dec 2025

Head of Customer Support (MY & SG)

About the job Head of Customer Support (MY & SG) We've scaled fast across Singapore and Malaysia, and we're just... getting started. As we gear up for regional expansion, we're looking for a Head of Customer Support who can build and scale...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Customer Excellence

Job Description: Voice of the Customer: Head of Customer Excellence act as the voice of the customer within the company... for product development, service improvement, and policy changes. * Issue Resolution: They are responsible for resolving customer...

Location: Kuala Lumpur
Posted Date: 29 Oct 2025

Head of Customer Support (MY & SG)

, we're looking for a Head of Customer Support who can build and scale a world-class support engine that blends people..., process, and product insight to deliver exceptional customer experiences. As Head of Customer Support, you'll lead the end...

Company: Qashier
Location: Kuala Lumpur
Posted Date: 15 Oct 2025

Head of Field Service

an experienced and dynamic leader to head our Field Service team for Enterprise customers. The successful candidate... issues. Support Account Managers and Service Managers with customer site insights and incident summaries for key accounts...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Service Assurance

servicing with a focus on real customer needs. Simplify processes, deliver gold-standard service, and foster teamwork... servicing team, focusing on customer needs and simple solutions. Own relationship management and service delivery for top-tier...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Service Management

Management as a key differentiator within Maxis Enterprise. Oversee the governance of customer experience and service delivery... performance, ensuring alignment with enterprise objectives and customer outcomes. Service Excellence & Customer Success Drive...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Head, T&O Common Service Delivery

with Technology & Operations (T&O) Program and project teams, the T&O Common Service Delivery for Projects will be responsible... for identifying opportunities & establishing central T&O delivery service offerings - a structured, T&O-wide services programme aimed...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Unit Head, Service Quality

learning within the team. Customer Experience Alignment Ensure service delivery aligns with the Bank's Customer Experience (CX...) vision and strategic goals. Champion the C.A.R.E.S. values in all customer interactions and service protocols. Service...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

SO, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 12 Dec 2025

Customer Service Representative - APAC

is responsible for Processing, Customer Service, Refund Payments, and other back-office operations. The vast majority of these... Service Team - team members, team leader, manager and head of CS CSC Teams - team members, team leader, manager and head of CS...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Senior Customer Service Executive

The Role Role Overview We are looking for a Senior Customer Service Executive to join our regional team based... in Malaysia. Reporting to the Head of E-Commerce, you will lead day-to-day customer support operations across multiple Southeast...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Customer Service Representative

Deliver 24 hour one-stop customer service. Ensures highest standard of service delivery on personalized phone services..., Banking or Customer Service environment will be an advantage. Possess a positive mindset with a 'CAN-DO' attitude and passion...

Location: Kuala Lumpur
Posted Date: 29 Nov 2025

CS - Customer Service Associate (MENA Region) - Arabic Speaker | based in MY

Customer Service Associate (Arabic Speaker) based in Kuala Lumpur, Malaysia to handle DUBAI Clients and Customers... Hub for Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate...

Company: Zeal Group
Location: Kuala Lumpur
Posted Date: 20 Nov 2025

MGR, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 12 Nov 2025

SO, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 11 Nov 2025

SO, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 11 Nov 2025

SO, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 11 Nov 2025

SO, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 11 Nov 2025

SO, Customer Service Officer (Serve), CC

. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers... confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved...

Company: UOB
Location: Kuala Lumpur
Posted Date: 11 Nov 2025