. Role Overview We are seeking a highly skilled and experienced Voice AI Operations Manager to lead our voice..., such as Voice AI Strategist, Conversational AI Manager, or Contact Center Technology Manager. Proven experience in designing...
Manager - Cisco Customer Voice Portal (CVP) India Job Description Track Manager - Cisco Customer Voice Portal (CVP... Unified Communications Manager (CUCM), Unity, and related voice technologies to ensure optimal system performance and service...
Manager - Cisco Customer Voice Portal (CVP) India Job Description Track Manager - Cisco Customer Voice Portal (CVP... Unified Communications Manager (CUCM), Unity, and related voice technologies to ensure optimal system performance and service...
Manager - MS Teams, Microsoft Teams Voice, Sharepoint Online India Job Description Track Manager - MS Teams, Microsoft... Teams Voice, Sharepoint Online Job Summary This position is responsible for overseeing complex operations for Microsoft...
Manager - Cisco Customer Voice Portal (CVP) India Job Description Track Manager - Cisco Customer Voice Portal (CVP... Unified Communications Manager (CUCM), Unity, and related voice technologies to ensure optimal system performance and service...
committed to diversifying its workforce. Role TM - Voice Core Ops Job Level/ Designation M1 - Manager Function... provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum...
Description We are hiring a customer facing Project Manager with strong US voice and retention experience to manage... Required Experience and Skills 3 to 6+ years of experience in US or UK voice process Prior experience in customer retention, save...
vertical, including inbound customer service, voice, non-voice, email, chat support, domestic and international operations..., and retention. Identify and implement process improvements and automation opportunities to streamline operations and enhance...
). Proven experience as a trainer for more than 2 years, preferably in process-oriented roles. Knowledge of voice & accent...Job Category: Operations Job Description: We are seeking a motivated and experienced Process Trainer to design...
on all operational deliverables Assist and mentor the Assistant Manager to come up the learning curve Motivate team members and control... shrinkage/attritions Identify and / or drive process improvement initiatives Provide coaching and feedback to team members...
) Participate in regular calls with the client to understand expectations, seek feedback to resolve escalations and improve process... performance; Identify, facilitate and implement process improvement initiatives to improve efficiency and Quality; Execute...
. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the... floor. Drive process improvement activity on the floor using process excellence methodology. Review Performance of the...
recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective... candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL...
corrective/preventive actions. Process Improvement: Identify areas for process optimization and lead initiatives to enhance...
and continuous rigour to reduce technical debt Can act as a project manager from ideation process, influencing decisions... an exceptional place to work for exceptional talent. Monitor and troubleshoot voice application deployment issues, ensuring minimal...
. Can act as a project manager from ideation process, influencing decisions to delivery and proactively look... an exceptional place to work for exceptional talent. Design, implement, and maintain the following: Avaya enterprise voice...
(Non-Voice) India Job Description Analyst (Non-Voice) Sholinganallur, Tamil Nadu Job Summary To improve the... Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction 5. To Manage Client...
Lead-Voice India Job Description Team Lead-Voice Job Summary To ensure delivery of specific assigned SLAs... like CSAT through his/ her team , Process Adherence , Compliance , Team Attrition , Training Development & Initiatives , People...
Jobs Job Description Apply now Start Please wait... Job Title: Associate Content Moderation Non Voice / Non-Technical City: Bengaluru State... with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application...
(Non-Voice) India Job Description Analyst (Non-Voice) Job Summary To improve the efficiency of the business... Functionality Of Process Workflows To Improve Customer Experience And Satisfaction 5. To Manage Client And Internal Business...