who believe they can make a difference, we are confident that we can achieve this goal. Job Description Tier 1 Service... and monitor service recovery/ NPS recovery Drive end to end Service Management for Tier 1 Select customers, providing a focused...
who believe they can make a difference, we are confident that we can achieve this goal. Job Description Tier 1 Service... and monitor service recovery/ NPS recovery Drive end to end Service Management for Tier 1 Select customers, providing a focused...
. If warranted, the next step would be a back-to-back video interview with the CX Team Leads & Manager for 1 hour and 15 minutes... to learn new systems and processes, and are passionate about providing outstanding customer service. You have a knack...
value every day. About The Role The Support Desk Technician (Tier 1) at Proper Sky is the first point of contact... common technical issues, providing excellent customer service, and escalating more complex problems to higher-tier...
value every day. About The Role The Support Desk Technician (Tier 2) at Proper Sky is a key member of our service delivery... issues (DNS, DHCP, VPN, Active Directory, etc. Troubleshoot escalated support tickets from a Tier 1 technician Identify root...
to load specified software packages Trains support staff to install or assist service personnel in installation of software... updates, status, and completion information to manager, through Help Desk Tickets, and/or users, via voicemail, email, instant...
. Qualifications: MBA from Tier-1 B-school 8 to 10 years of work experience in top strategy, management, technology consulting firms...Financial Services Consultant/Manager (Banking) Work closely with clients on complex client problems and leverage...
Responsibilities 1. Vendor Accreditation & Regulatory Governance (BSP-Focused) Own the end-to-end vendor lifecycle: onboarding... services Institutionalize SOPs, workflows, and controls to ensure scalability and audit-readiness Continuously improve service...
-cultural competence with an ability to thrive in a dynamic environment Your experience counts! MBA from Tier-1 B-school 10... innovative solutions that leverage emerging technologies. Ability to embed into everything-from how you service your clients...
-cultural competence with an ability to thrive in a dynamic environment Your experience counts! MBA from Tier-1 B-school 8 to 10... innovative solutions that leverage emerging technologies. Ability to embed into everything-from how you service your clients...
competence with an ability to thrive in a dynamic environment Your experience counts! MBA from Tier-1 B-school 10+ years of work... into everything-from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy...
Make a difference. Be happy. Grow your career. The Role Provides level 3 support to Tier I and II Customer Service... Agents and end users on a variety of issues with a strong commitment to customer Service. Respond as a Tier III technical...
involvement Requirements: 1–3 years of experience in operations, service coordination, or administrative support (MSP...Position Name: Service Operations Associate Reports to: Team Lead, Service Ops Type: Full Time Contract Atlas...
and contribute to ad-hoc initiatives and continuous improvement projects as required. Provide Tier 1 support for Jira tickets related... to your favorite global quick-service restaurant chains. About the Role: We are seeking an experienced Global People SSC Operations...
Providers (ASPs), Tier 1 Customer Service, and internal escalation teams, this role helps deliver a world-class customer... with thorough, accurate documentation. Respond to Tier 1 Customer Service requests within required timeframes. Ensure all emails...
and standards required for an Tier 1 Important Business Service and fully meets Service Transition needs. Team Enablement: Support... with meaningful careers. ROLE SUMMARY: We are looking for a Delivery Manager to join the AI &Automation team, as part of the...
in client-facing roles for 4-5 engagements. MBA from Tier 1 and 2 business school is preferrable. Open to cross-country... Network I Areas of Work: SAP Platforms | Level: Manager/Sr Manager | Location: Manila, Philippines | Years of Exp: 7-15 years...
We are seeking a dynamic and results-driven Key Account Manager (KAM) to lead and grow strategic relationships... in our e-bike sales and distribution network. As a core member of our commercial team, you will manage top-tier accounts, including...
Service Level Agreements or Operational Level Agreements Responsible for communicating with the process manager. Directly... works with Tier 1 Support to ensure proper recording of Major incidents Determines if major incident needs to be escalated...
in client-facing roles for 4-5 engagements. MBA from Tier 1 and 2 business school is preferrable. Open to cross-country... Network I Areas of Work: SAP Platforms | Level: Manager/Sr Manager | Location: Manila,Philippines | Years of Exp: 7-15 years...