in a Workforce Management (WFM) function, with at least 1-2 years in a leadership or supervisory role focusing on forecasting...Description Summary of This Role The WFM Supervisor for Resource Planning is responsible for leading a team of analysts...
of the Assistant Director for Organization Capability Development, the Workforce Management and Analytics Supervisor... retrieval and sharing of information within OPT&OD. III. Workforce Management Leads the design, development, implementation...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves... its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
Job Description The Workforce Supervisor manages day-to-day workforce operations, supervises scheduling activities... and time-off approvals Train and develop junior workforce management staff Prepare daily, weekly, and monthly operational...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves... its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
. What Are We Looking For in This Role? Minimum Qualifications: Minimum of 3+ years of experience in a Workforce Management (WFM) function.... Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role The WFM Supervisor...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure ac...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure ac...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure ac...
Urgently hiring for one of our direct clients in the Philippines. Job Title: Senior Executive- Workforce Management... partnership Experience, knowledge, skills and attributes required Other tasks that may be assigned to him/her by WFM Supervisor...
Management with knowledge of WFM tool like Genesys Cloud and/or CMS Avaya Supervisor Excellent skills in real-time time... possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision...
Job Category: Workforce Management Job Description: Basic Functions Monitors the queue real-time and analyzing data... Management with knowledge of WFM tool like Genesys Cloud and/or CMS Avaya Supervisor Excellent skills in real-time time...
required Other tasks that may be assigned to him/her by WFM Supervisor Job Qualifications: Must be willing to work onsite in Bridgetowne...
solutions for customer experience management, back-office/risk operations, and business transformation. Real Time Workforce... Management Supervisor The WFM Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key...
Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly... in your career? Apply now to become our newest Workforce Management Supervisor and discover the possibilities that await...