Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the... managing teams and 5+ direct reports in the Customer Service field. - Proficiency in English...
Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
to enhance user experience. Communicate across departments, coordinate with others, and lead the team to achieve goals. Develop... or above (Bachelor's Degree preferred), with over 5 years of experience in managing customer service teams. Experience in managing...
Job Responsibility Lead, coach, and motivate a team of customer service representatives. Monitor team performance...-performance team culture. Job Requirements Proven experience (2 3 years) in customer service or contact center team leadership...
About the job Customer Service Team Lead We are seeking Customer Service Team Lead with professional proficiency... in Customer Service or BPO Call Center environment Proficient in both verbal and written English and Malay Competent in computer...
We are seeking Customer Service Team Lead with professional proficiency in English, based in Kuala Lumpur. Key... quality. Requirements: Minimum 2 years in leadership role, preferably in Customer Service or BPO Call Center environment...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Tanggungjawab Key Responsibilities: Lead and manage a customer service team of 30+ members, ensuring high performance... operational success. Manfaat We are seeking an experienced and dynamic Customer Service Lead to oversee a growing team...
Job Description Lead and manage a customer centric team that delivers prompt and appropriate solutions to customers... achieve their goals. Work with the Inhouse customer service lead to identify areas for improvement and implement solutions...
Job Description Lead customer service sub functions (includes SWAT - high-risk escalation, Community CS, Specialized... as it relates to efficiency and quality metrics Monitor team KPIs including CSAT, resolution time, productivity and customer...
Job Description : Lead customer service sub functions (includes SWAT - high-risk escalation, Community CS... proposals. Requirements : Minimum 6 years' of experience in customer service operations, with at least 3 years...
Job Description : Lead and manage a customer centric team that delivers prompt and appropriate solutions to customers... to help them achieve their goals. Work with the Inhouse customer service lead to identify areas for improvement and implement...
wider regulatory environment. Job Responsibilities Team Leadership Lead by example and drive a customer focused mindset.... For everyone, everywhere. More about and . Job Description As a KYC Operations Team Lead you will oversee the daily operations of a team of KYC Analysts. Your team is responsible...
Job Description: Lead and supervise a team of customer service representatives. Provide guidance, coaching.... Serve as a communication link between the Assistant Manager and the customer service team. Communicate policies, updates...
.ai. Job Description Responsibilities: As a Technical Support Team Lead at TabSquare, you will oversee the technical support function for clients... across the SEA and ANZ markets, ensuring exceptional service delivery and client satisfaction. You will lead and manage shifts...
.ai. Job Description Responsibilities: As a Technical Support Team Lead at TabSquare, you will oversee the technical support function for clients... across the SEA and ANZ markets, ensuring exceptional service delivery and client satisfaction. You will lead and manage shifts...
Job Title Logistics Executive (Team Lead) Education Bachelor's Degree Location Kuala Lumpur - Kuala Lumpur...-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide...