Job Purpose: The Process and Analytics Manager's role is crucial in managing both process development and improvement... and analysis management. The Process and Analytics Manager will manage and optimize development and improvement of business...
analytics, CX analytics or business intelligence in a BPO setting. Non degree holder can be considered as long as min of 5 years... on quality variances, customer dissatisfaction drivers, repeat callers and process gaps. Partner with Operations, Training and QA...
About the job: CS - Center of Excellence Assistant Manager (BGC, Taguig) | Onsite Work Setup: Onsite (BGC, Taguig...) Schedule: Shifting Schedules Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows...
process. Communicate all relevant concerns to the stakeholders and business directors Creating, coordinating the development...: With at least 3 - 5 years of managerial experience in the BPO Industry Knowledge in QA Fundamentals and principles Proven interest...
an effective quality control process. Communicate all relevant concerns to the stakeholders and business directors Creating... in the BPO Industry Knowledge in QA Fundamentals and principles Proven interest in technology and how it is changing the...
process. Communicate all relevant concerns to the stakeholders and business directors Creating, coordinating the development.... Required Qualifications Education: Bachelor's Degree Experience: With at least 3-5 years of managerial experience in the BPO...
SUMMARY The Workforce Manager will report to the Head of Resource Data Management supporting global operations..., and profitability. The manager ensures staffing strategies respond to business volume fluctuations, while also balancing workload...
About The Job We are seeking a Social Media Analytics & Insights Manager to own performance measurement, analysis... in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through...
and experience to help us succeed, we want to work with you! The Lean Six Sigma Process Improvement Manager is responsible... / Manager for Process Improvement in this role get to: Ensure the timely delivery of project results that meet or exceed agreed...
! Operations Manager Program: Telecommunications (Voice, Data & Broadband) Site: Manila, Philippines Reporting to: Operations... smarter ways of working. By combining people, process, and automation, we enable organizations to grow faster and operate...
Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics.... We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created...
(preferred) 5+ years of experience in BPO operations, with at least 2 years in an Operations Manager or equivalent leadership...! Operations Manager Program: Telecommunications (Voice, Data & Broadband) Site: Manila, Philippines Reporting to: Operations...
Job Description: The Quality Manager - Voice Process is responsible for leading quality assurance, compliance... requirements or healthcare/BPO voice processes is a plus. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital...
🌟 We're Hiring: Business Partner / Delivery Manager – Finance Operations! 🌟 We are seeking a Finance Business... Partner / Manager to lead and manage end-to-end Accounts Receivable (O2C), Accounts Payable (P2P), and General Ledger (R2R...
The Innovation Senior Manager role is to drive continual process innovation and transformation through automation..., workflow tools, robotics process automation, artificial intelligence/cognitive, and data analytics Skilled in project...
IT Program Manager Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the... RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy...
IT Program Manager Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the... RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy...
Job Title: Senior Manager - Collections (Voice Operations) Department: Finance Operations / Order-to-Cash (O2C...) Location: Onsite - Manila Employment Type: Full-time Reporting To: Assistant Program Manager Role Overview The Senior Manager...
! Job Description Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact..., and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources...
HR Manager (BPO Industry) Moder Solutions Inc. Alabang Town Center, Muntinlupa City Full time | Onsite | GY Shift... progressive experience in Human Resources, preferably within the BPO (Business Process Outsourcing) industry. Strong foundation...