in a Workforce Management (WFM) function, with at least 1-2 years in a leadership or supervisory role focusing on forecasting...Description Summary of This Role The WFM Supervisor for Resource Planning is responsible for leading a team of analysts...
Job Description The Workforce Supervisor manages day-to-day workforce operations, supervises scheduling activities... and time-off approvals Train and develop junior workforce management staff Prepare daily, weekly, and monthly operational...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
. What Are We Looking For in This Role? Minimum Qualifications: Minimum of 3+ years of experience in a Workforce Management (WFM) function.... Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role The WFM Supervisor...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company... achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure ac...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure ac...
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III..., and logistics for the workforce management conversations with all the units heads in the University. II. HR Partnering Functions...
Urgently hiring for one of our direct clients in the Philippines. Job Title: Senior Executive- Workforce Management... partnership Experience, knowledge, skills and attributes required Other tasks that may be assigned to him/her by WFM Supervisor...
Management with knowledge of WFM tool like Genesys Cloud and/or CMS Avaya Supervisor Excellent skills in real-time time... possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision...
required Other tasks that may be assigned to him/her by WFM Supervisor Job Qualifications: Must be willing to work onsite in Bridgetowne...
Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly... in your career? Apply now to become our newest Workforce Management Supervisor and discover the possibilities that await...
Oversee the centralized Workforce forecasting team. Analyze reporting, staffing and scheduling procedures... meetings with management and intraday analysts detailing previous and current week's performance and forecasted performance...
Time Supervisor The position will require frequent communication with Operations Management, Team Leaders, other WFM staff... to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations...
Knowledge in using Microsoft Excel. Demonstrates advance knowledge in real time management and exhibits strong decision-making... efficiencies, adherence, and productivity. Contribution/Leadership: Demonstrates advance knowledge in real time management...
The Operations Supervisor leads multiple sales support functions within LBS Counsellink - Paper Processing and Sales..., the supervisor is also accountable for overall team performance ensuring that Service Level Agreement (SLA...
Job Summary: The OD & Talent Management Officer is responsible for providing operational and analytical support... in Organizational Development (OD) and Talent Management (TM) initiatives. The role focuses on supporting organizational and job design...
Responsibilities / Duties Project Management Ensures that job functions and workforce/personnel requirements... Project Brief are met all times. Management Support Ensures the proper and strict implementation of the administrative...
We’re looking for Operations Supervisor who is responsible for the prioritization of work and daily supervision...-line management presence through constant interaction with associates. Identify service issues, trends, performance...